GRAX vs. Spanning Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GRAX
Score 0.0 out of 10
N/A
More than backup and recovery for Salesforce. GRAX lets organizations take full control of their Salesforce data, store it anywhere and access it everywhere. The vendor states they've created a black box recorder capable of capturing, recovering and streaming up to every single change in Salesforce data to any cloud, or data warehouse. The result is a solution that let's organizations use their historical Salesforce data for both business continuity and growth. The vendor states…N/A
Spanning Backup
Score 7.6 out of 10
N/A
Spanning, a Kaseya company, is a provider of backup and recovery for SaaS applications including G Suite, Salesforce and Office 365.N/A
Pricing
GRAXSpanning Backup
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GRAXSpanning Backup
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GRAXSpanning Backup
Considered Both Products
GRAX

No answer on this topic

Spanning Backup
Chose Spanning Backup
Spanning Backup for G Suite backs up Google Drive files and Unitrends is used for more VM infrastructure.
Chose Spanning Backup
Very similar in features and setup. Spanning Backup for Salesforce was more affordable. After getting set up during the trial we were able to get that trial extended as we negotiated cost and contract and continued to use the same trail as production paid version as they …
Chose Spanning Backup
Spanning is superior to Veritas Backup Exec. Often Backup Exec would fail due to the software itself or the premise-based backup media or drive. Veritas Tech Support/Knowledgebase was not helpful in troubleshooting the failures. Also, Veritas was unable to back up our then …
Chose Spanning Backup
I've not looked at any other products as this met all my needs and was recommend to me.
Features
GRAXSpanning Backup
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
GRAX
-
Ratings
Spanning Backup
9.0
Ratings
5% above category average
Management dashboard00 Ratings8.00 Ratings
Retention options00 Ratings9.00 Ratings
Encryption00 Ratings10.00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
GRAX
-
Ratings
Spanning Backup
9.7
Ratings
20% above category average
Operational reporting and analytics00 Ratings9.00 Ratings
Malware protection00 Ratings10.00 Ratings
Ransomware Recovery00 Ratings10.00 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
GRAX
-
Ratings
Spanning Backup
10.0
Ratings
15% above category average
SaaS Product Integration00 Ratings10.00 Ratings
Multiple Data Restoration Options00 Ratings10.00 Ratings
Data Auditing and Search00 Ratings10.00 Ratings
Data Storage in the Cloud or On-Premises00 Ratings10.00 Ratings
Best Alternatives
GRAXSpanning Backup
Small Businesses
Cove Data Protection
Cove Data Protection
Score 8.8 out of 10
Cove Data Protection
Cove Data Protection
Score 8.8 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GRAXSpanning Backup
Likelihood to Recommend
-
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
GRAXSpanning Backup
Likelihood to Recommend
No answers on this topic
The only issue we have is when we remove the user from the integrated AD group we need to manually go back and remove the licensing, but there is the option to have archived accounts as well for temporary holds in case we want to disable the account in 365/AD, but need to hold on to the backups for a little longer.
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Pros
No answers on this topic
  • Perpetual email and file backups.
  • No limits on backup volume, capacity or file types.
  • Excellent Management Console for Administrative users.
  • End-user access available for self-management.
  • Easy to enable and disable various accounts for backup.
  • Easy to restore emails and files from one account to another.
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Cons
No answers on this topic
  • Thus far, Spanning has completely fulfilled all of our backup needs, and we are completely satisfied.
  • While we haven't needed technical support yet, we were told that this is conducted via email rather than via phone.
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Usability
No answers on this topic
It was hands down, one of the easiest solutions to implement overall and has some of the best features also compared to other similar products from many SaaS backup companies. We also integrated the Dark Web monitoring too and it has helped us secure accounts we didn't know had issues, so has improved our security posture too.
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Support Rating
No answers on this topic
I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.
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Alternatives Considered
No answers on this topic
Spanning Backup for G Suite backs up Google Drive files and Unitrends is used for more VM infrastructure.
Read full review
Return on Investment
No answers on this topic
  • No longer dedicating a resource to manual efforts.
  • Less work and money if disaster recovery is needed compared to Salesforce.
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ScreenShots

GRAX Screenshots

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