Graylog vs. Splunk Cloud Platform

If you already have a basic understanding of Elasticsearch and/or MongoDB, Graylog will be a great fit when it comes to log aggregation. It will be a decent option even if you don't have any experience but have the time and willingness to roll up your sleeves that learning those tools will require. Graylog supports plugins to extend functionality for things like SNMP traps, telemetry collection, and solar flares. As is the case with most software with plugins, if the core functionality for which you are looking (i.e. not logging) is based on a plugin, Graylog probably isn't for you. The majority of the plugins in the marketplace are developed by third-parties looking to solve their specific use case so bug fixes and new features are not a given.

Incentivized

I will highly recommend this software because using Splunk
Cloud has helped us become more proactive about handling our security concerns
and better manage our environment. It is one of the finest security software
that is easy to use and also provides analytics. It has excellent features like
creating dashboard security and managing features etc. So you must give it a try once!

Incentivized

• Very fast process of hugh amounts of information
• Easy to built dashboards with rich visual display
• Intuitive filter string auto-complete
• Alerts based on differents scenarios and triggers

Incentivized

• With Splunk Cloud you get the advantage of moving from POC to Production in a matter of days rather than in months allowing the Business to gain a lot.
• Takes you away from managing infrastructure/administration, allows saving time & money. Reduce the overall TCO (Total Cost of Ownership)
• Move from Reactive to Proactive Monitoring
• Highly secure environment at your finger-tips

Incentivized

• Configuration can be hard to understand
• More quickly and easy ways to search for data
• Auto-categorization of log entries would be excellent

Incentivized

• Some of their more advanced features, like ITSI, Machine Learning, or Security Analytics, can be very challenging to setup and configure.
• Splunk Cloud support has been a challenge in the past. They are getting better, but they have had problems responding in a timely manner to issues.
• These are only some minor observations of things I have had to deal with. In general, Splunk is a solid product that is fantastic to use.

Incentivized

Ease of use and have all the features we need

Incentivized

Graylog is more on the technical side of user interface, with a steep learning curve that can be challenging for non-tech people. Once its logic is understood, however, its great to use and people have no issues to find the information they need. It's configuration is also not that easy, however this we consider impossible to avoid in spite of the type of service it does

Incentivized

What it does well:

- Powerful SPL query language for advanced users

- Excellent visualization dashboards

- Comprehensive documentation and community support

Where it needs work:

- Steep learning curve for SPL syntax

- Non-Intuitive UI for beginners

- Complex administration and data model configuration

- Search performance degrades with poor query optimization

Bottom line: Enterprise-grade tool requiring dedicated training investment. Best for teams with experienced analysts.

Incentivized

Community support does not give simple straightforward answers; simply search up Graylog Issues and look at some of the responses on the forums. The documentation is your only hope if you are on the free version, as you can NOT purchase only support. The few times I have worked with Graylog Enterprise support they were great though.

Incentivized

Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.

Incentivized

Azure Monitor is not exactly what I mean, but I couldn't find Azure Application Insights. Anyway, for a large organization, Azure makes more sense than using Graylog because a lot of logging will already be inside Azure. And you don't want to have two "central" logging locations. But Azure is chaos and highly "not intuitive." So for small and mid-size organizations, Graylog is still the better option.

Incentivized

Microsoft Dynamics is far more complex and far more costly to implement and configure in comparison to Splunk. It can be useful for integrations into existing Microsoft databases. Grafana is quick and easy to deploy and configure. However, it lacks the scale required for an enterprise of our size. It is great for smaller test cases.

Incentivized

• Able to offer monitoring services to new and existing clients to increase revenue
• Staff have increased billing percentage
• Potential to expand security services

Incentivized

• Splunk Cloud has had a positive ROI in helping more efficiently track the cause of Help Desk Tickets.
• The billing model which is based on the amount of data from logs uploaded doesn't alert if a threshold is approaching. This can have a negative ROI.
• The training that I have taken while in-depth and focused is pretty expensive.

Incentivized