Likelihood to Recommend Growave (formerly SocialShopWave)
After an exhaustive search, I was excited to choose Growave for my biz rewards & loyalty program, the Smile High Club™. The app is very customizeable so has checked off every requirement as far as our branding style guide goes. The greatest thing about Growave is its people. They are so kind, patient & know their stuff!! They always have an answer for me
Read full review If you have a lot of clients whom have a strong social media presence, then RebelMouse would be a good option for you. It helps streamline all of your social media posts, so that everyone can be on the same page. Pretty cool stuff. It's even good for your own company (we played with it for a while). I would highly recommend anybody looking to create consistency in their social media campaigns to use RebelMouse
Read full review Pros Growave (formerly SocialShopWave)
Support - They respond to emails quickly and professionally. Coding - They are Shopify experts and will also try to find a solution to a request. They are also cost effective meaning we are able to progress with development of our site without the high cost some other agencies charge. Read full review RebelMouse is actually open to almost any concept of building your layout. They offer a number of templates as well as the ability to use your own custom layout. Since I'm picky with that kind of stuff, that really appeals to me. Hosting is super simple. Like, it's as simple as signing up and creating as many sites as you would like with unlimited bandwidth and either a custom URL – which is something I really appreciate. The platform was built for marketing, It takes all these different approaches of reaching people and makes them easier to use simultaneously all in one feed. Super cool stuff. Read full review Cons Growave (formerly SocialShopWave)
Consider making some of the Enterprise only features available to Growth. Specifically, ability to offer products in exchange for points! I would like to give my best customer the opportunity to earn really cool corporate swag. For example, Collect 100 S'Miles (points) in exchange to WhiteBrights leather book bag. Also, Klaviyo integration. That should not be an Enterprise level feature? Read full review Initially setting up automation is confusing, and not easily explained through their site – especially if you want to streamline everything in your feed. In a nutshell they need to walk you through some things when you're starting up, and they just don't do that. There's a lack of intuitive design that can also be confusing to people just starting out. Took me a while to shift through some tabs before I found my footing in the program – and i'm fairly tech savvy! The company's website isn't exactly intuitive, and can turn away customers. Some people in my work have even visited the site and walked away from it actually confused as to what the service provides. Poor user interface on that part. Read full review Likelihood to Renew Growave (formerly SocialShopWave)
Because it has been a very useful app, easy to use, filled with great options and a terrific customer service.
Read full review Usability Growave (formerly SocialShopWave)
We're currently a small newly launched eCommerce business so our needs are pretty basic. This app is free and does what we need it to and Growave's customer support and their dev team are super patient, helpful and attentive.
Read full review Support Rating Growave (formerly SocialShopWave)
They are super attentive and will work with you to make sure that Growave is properly integrated on your site. I had a few conversations with them. They always had prompt replies and they helped to create some custom solutions so that their modules matched the style of our website. It was overall a really great experience working with them.
Read full review Implementation Rating Growave (formerly SocialShopWave)
It was easy to do and their support team helped when needed.
Read full review Alternatives Considered Growave (formerly SocialShopWave)
Yotpo seems to have more ways to integrate your reviews with other features on your site, but Growave is a simple solution for people who aren't actively focusing their attention on reviews.
Yotpo also seems to have better filters for negative keywords and swear words (important for children's toy company). However,
Yotpo carries a much higher price tag.
Read full review There's really not a program like RebelMouse, at least not in my experience. This program has helped us immensely with our social media presence (as I've been praising in this review). I would highly recommend it. If there's a better program out there, I have yet to hear about it
Read full review Return on Investment Growave (formerly SocialShopWave)
Consumers truly enjoy the loyalty point program. The App makes it very fluid for easy log in's by the consumer. E-mail Notifications and retention programs are effective. Read full review It's helped us stay consistent with our social media branding – which in return, creates buzz on the internet for us It has expanded our capabilities with our social media manager, now we can improve on our analytics It has streamlined our workload, which makes things a TON easier on our social media manager, because everything's in one place. Read full review ScreenShots