LevelUp, now part of Grubhub Enterprise vs. Honey

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LevelUp, now part of Grubhub Enterprise
Score 8.0 out of 10
N/A
LevelUp was a restaurant a payment system with customer loyalty support developed by SCVNGR and acquired by Grubhub in late 2018. It now forms the backbone of Grubhub's customer loyalty program available to restaurants that use Grubhub's delivery as a service platform.N/A
Honey
Score 5.9 out of 10
N/A
Honey, from PayPal (acquired late in 2019) incentivizes loyal shoppers with special offers, and, according to the vendor, its partners experience an efficient way to attract buyers, from discovery to checkout, increasing conversion.N/A
Pricing
LevelUp, now part of Grubhub EnterpriseHoney
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LevelUp, now part of Grubhub EnterpriseHoney
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
LevelUp, now part of Grubhub EnterpriseHoney
Top Pros
Top Cons

No answers on this topic

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LevelUp, now part of Grubhub EnterpriseHoney
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User Ratings
LevelUp, now part of Grubhub EnterpriseHoney
Likelihood to Recommend
8.0
(1 ratings)
7.0
(2 ratings)
User Testimonials
LevelUp, now part of Grubhub EnterpriseHoney
Likelihood to Recommend
Grubhub
Works well with Toast POS and Grubhub as LevelUP is fully integrated with both. I would not recommend it with a Point of Sale or third party delivery where it is not integrated.
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PayPal
If you are buying online, Honey may be able to save you money. By using it as a Chrome extension, this can happen automatically. In recent months some new coupon searching services have arrived (Capital One), but to me, Honey is the "gold standard" by which others are compared.
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Pros
Grubhub
  • Full integration with Toast POS and Grubhub
  • Response time from their enterprise support desk is very fast
  • Dashboard is easy to use for managers
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PayPal
  • It is always there on the Chrome bar, which makes sure I use it even if i don't think about it
  • It does the searching for discount codes for me, which can save time and stress when digging through emails or trying to google for codes.
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Cons
Grubhub
  • When used to make an app, many updates require a full redesign with scope of work - so app is not easy to update or add new features
  • Partial refunds cannot be processed on the dashboard or in store
  • The QR scanners break frequently
  • The QR scanners will scan a guest's payment, but if it isn't cleared out by the staff it will hold that payment info and the next order will get charged to that other person's payment.
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PayPal
  • I have trouble turning it off - its too automatic
  • Sometimes the competitor's product (Capital One) finds other discounts
  • Could offer to find discounts on more online purchases.
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Alternatives Considered
Grubhub
No answers on this topic
PayPal
There are none that I've heard of.
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Return on Investment
Grubhub
  • Online ordering was up exponentially during the pandemic, at one point all orders were coming in online and the bulk of that was through LevelUp.
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PayPal
  • Works automatically
  • Saves money
  • Very intuitive
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ScreenShots