TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gyde

    N/A
    Enterprise companies (1,001+ employees)
    Gyde is a Digital Adoption Platform (DAP) designed to help organizations maximize software ROI by enabling employees and customers to learn, adopt, and excel at digital tools while shortening the learning curve of any software application. Some of the key benefits organizations like Bajaj Finance, Fidelity, UpsideLMS, and Verizon have experienced with Gyde include faster onboarding, reduced support tickets, improved data accuracy, higher employee productivity, and accelerated software…

    $200

    per month per user

    Stonly

    Score4.5 out of 10
    N/AWhen users need to explain how a product works to customers, share knowledge with a team, describe workflows for projects, or onboard new employees, Stonly, headquartered in Paris, offers interactive guides.N/A
    Pricing
    GydeStonly
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GydeStonly
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    GydeStonly
    Small Businesses
    Pendo.io
    Score8.5 out of 10
    Slite
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    Medium-sized Companies
    Whatfix
    Score10 out of 10
    Bloomfire
    Score8.4 out of 10
    Enterprises
    Whatfix
    Score10 out of 10
    Bloomfire
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GydeStonly
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    GydeStonly
    Likelihood to Recommend
    Gyde
    No answers on this topic
    Stonly
    Unless you have the time and effort to do this on your own, Stonly is a fantastic tool that helped us communicate with our customers without needing to think about it for too long. It is flexible where needed and we noticed that it is constantly improving as time goes on. I would recommend it to anyone who wants to provide their user's more guidance on how to use their applications or free up some time from the developer's workload.
    Incentivized
    Read full review
    Pros
    Gyde
    No answers on this topic
    Stonly
    • knowledge bases
    • company wikis
    • onboarding
    Incentivized
    Read full review
    Cons
    Gyde
    No answers on this topic
    Stonly
    • More features around tracking and understanding our users.
    • Sometimes run into issues with development and connecting with existing components, which may require rework on our end to get up and running.
    Incentivized
    Read full review
    Alternatives Considered
    Gyde
    No answers on this topic
    Stonly
    Intercom and Gist are more focused on Live chat, but the knowledge base is part of their offerings. I love that Stonly is really fleshed out and offers deep features built around the customer education experience.
    Incentivized
    Read full review
    Return on Investment
    Gyde
    No answers on this topic
    Stonly
    • Improved time to market for supporting documents.
    • Provided a way for our content team to be autonomous.
    • Helped us think more outside the box on how we tell user's about our new features.
    • Helped migrate outdated users to our new applications.
    Incentivized
    Read full review
    ScreenShots

    Gyde Screenshots

    Screenshot of a Walkthrough title before the walkthrough begins.Screenshot of Gyde appearing on mobileScreenshot of Usage Profiles & other key activity indicators that show how users are utilizing the systems.Screenshot of an expanded view of a contextual help article.