Gyde vs. Stonly

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gyde
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
Gyde is a Digital Adoption Platform (DAP) designed to help organizations maximize software ROI by enabling employees and customers to learn, adopt, and excel at digital tools while shortening the learning curve of any software application. Some of the key benefits organizations like Bajaj Finance, Fidelity, UpsideLMS, and Verizon have experienced with Gyde include faster onboarding, reduced support tickets, improved data accuracy, higher employee productivity, and accelerated software…N/A
Stonly
Score 4.5 out of 10
N/A
When users need to explain how a product works to customers, share knowledge with a team, describe workflows for projects, or onboard new employees, Stonly, headquartered in Paris, offers interactive guides.N/A
Pricing
GydeStonly
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GydeStonly
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
GydeStonly
Considered Both Products
Gyde

No answer on this topic

Stonly
Chose Stonly
Intercom and Gist are more focused on Live chat, but the knowledge base is part of their offerings. I love that Stonly is really fleshed out and offers deep features built around the customer education experience.
Chose Stonly
Stonly is the only tool we have used for onboarding guides. We also use Zendesk to help create guides, but I don't think that is a good comparison. Stonly is much more focused on being within the application, whereas Zendesk is more documentation driven.
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User Ratings
GydeStonly
Likelihood to Recommend
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
GydeStonly
Likelihood to Recommend
No answers on this topic
Stonly seems to be very well positioned to handle both the initial customer onboarding and then the help channels for further education.
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Pros
No answers on this topic
  • knowledge bases
  • company wikis
  • onboarding
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Cons
No answers on this topic
  • More features around tracking and understanding our users.
  • Sometimes run into issues with development and connecting with existing components, which may require rework on our end to get up and running.
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Alternatives Considered
No answers on this topic
Stonly is the only tool we have used for onboarding guides. We also use Zendesk to help create guides, but I don't think that is a good comparison. Stonly is much more focused on being within the application, whereas Zendesk is more documentation driven.
Read full review
Return on Investment
No answers on this topic
  • Improved time to market for supporting documents.
  • Provided a way for our content team to be autonomous.
  • Helped us think more outside the box on how we tell user's about our new features.
  • Helped migrate outdated users to our new applications.
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ScreenShots

Gyde Screenshots

Screenshot of a Walkthrough title before the walkthrough begins.Screenshot of Gyde appearing on mobileScreenshot of Usage Profiles & other key activity indicators that show how users are utilizing the systems.Screenshot of an expanded view of a contextual help article.