Came for the knowledge Base but discovered way more

I am in the process of evaluating customer support tools to find something that will work well for our website. I initially discovered Stonly because of their knowledge base system, but am super impressed by all their other offerings as well. Its seems likes its a very robust and complete system. I love that they also offer onboarding, tool tips and widgets. I often wondered why most of the onboarding tools lacked comprehensive education options once the customer was onboarded. It seems like the obvious next step. With this in mind, i’m excited that Stonly offers they features. I also like that it offers triggers and analytics. The analytics is especially useful in getting a system on how people are using the resources. Finally, being able to view both flows and funnels is really helpful for finding potential bottlenecks.