Gist

Gist is used in various capacities in my business. The first is their very very comprehensive CRM which allows for generous data storage (even custom data).

The second is the use of their Live Chat. With its robust features as well as a mobile app to stay connected on the go, it really is a very useful feature. <div>

</div><div>The knowledge base is another powerful tool they provide which is a big plus for customers to self-serve. </div>

• Real-time interactions with the live chat with definite increases in customer satisfaction.
• Timely emails can be sent out
• A knowledge base that really helps reduce customer frustration and relieves support simultaneously

Mailchimp

WordPress

Gist has been essential to allow us to build processes, categorize leads, and manage interactions with our clients. We started to implement it as we wanted a good overall solution for the platform and kept using it for the last two years for the business. The leads trackers is super basic, but that simplicity worked for us to track the different lanes and statues of our clients and their projects. The chat bot was by far the most affordable option for us, and allowed our customers to simply reach out anytime they had a question.We did have a few questions for them a few times, and their customer support was a bit slow due to timezones, but they were always able to get to the bottom of the issue.

• Ease of Use
• Cost Effective
• Feature Filled

• Return on investment due to customers contacting us within a year

Intercom

We turned to Gist for a complete conversational marketing suite that would allow us to communicate more effectively with online users on our website, build new relationships and trust with them and overall expand our community. Community building is our main goal and Gist's online chat with chatbot, as well as e-mail marketing, forms and popups and even integration with social media ads, appeared as a great fit.

• Online chat with chatbots and dynamic prompts
• Emails with personalization based on user activity on the website
• Using Gist as a simple but effective CRM system

• Gist is a great tool to increase user interactions and new conversations started
• Increase user engagement and brand loyalty
• Increase lead conversions

Dashly and HubSpot CRM

We use Gist for chat, email marketing, automation, lead nurturing and more, and in fact, have been able to replace a bunch of other tools and now use Gist in place of them all. Instead of having to sync up those different tools, we enjoy having a unified approach where we can easily bring all the components together into one place.

• chat
• email marketing
• multi-step automations

• Helped us build closer relationships with prospects and clients

We use the Gist live chat as an easy and intuitive way for our customers and prospects to get in touch with us.

• Live chat
• Knowledge base
• Bots

• No information available yet

Intercom and Front

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