CloudBlue PSA vs. HaloPSA

CloudBlue PSA

CloudBlue PSA

2 Reviews and Ratings

HaloPSA

HaloPSA

19 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
CloudBlue PSA	Score 9.2 out of 10	Small Businesses (1-50 employees)	CloudBlue PSA (formerly HarmonyPSA) provides full visibility of projects, customers and profitability in a single pane of glass, along with automation of sales, finance and operational processes. Ingram Micro acquired Harmony Business Systems and HarmonyPSA in April 2021.	$65 per month (billed annually)
HaloPSA	Score 8.1 out of 10	Enterprise companies (1,001+ employees)	HaloPSA is a solution designed for MSP's and service providers. With HaloPSA out-of-the-box functionality, the solution aims to provide businesses a Cloud platform that enables users to modernise customer experience and automate service. An integrated PSA platform, it includes features such as time-tracking and billing, advanced reporting, asset management, remote access, integrations, and automation tools. Aligned to the user's requirements and boasting an intuitive UI, users…	$35 per month per user

Pricing

CloudBlue PSA

HaloPSA

Editions & Modules

Annual SaaS: $65.00
per month (billed annually)
Monthly SaaS: Contact Sales
Annual On-Premise: Contact Sales

All-inclusive PSA Software: $35
per month per user
All-inclusive PSA Software: $35
per month per user

Offerings

Pricing Offerings
CloudBlue PSA	HaloPSA
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

—

15% discount for all charities, educational institutions and non-profit organisations.

More Pricing Information

Community Pulse
	CloudBlue PSA	HaloPSA
Considered Both Products	CloudBlue PSA Verified User Anonymous Chose CloudBlue PSA Connectwise was the 600 pound gorilla with lots of features, but it was also the titantic, too big to get out of its own way. We found it too complex to use and too archaic to integrate with. As powerful as it was, it was missing a few key features that a modern PSA like … Incentivized Helpful?	HaloPSA Lucas Burnett Sales Director Chose HaloPSA HaloPSA is far more polished, cleaner, quicker and has way more features. Incentivized Helpful? James Vincent Managing Director Chose HaloPSA Against the other platforms used, HaloPSA is faster, simpler, and easier to use. It might not yet have all of the features of the other platforms, but they are coming fast. The support is second to none. Incentivized Helpful? Michael Rubin Director Chose HaloPSA We have used and tried several other PSA vendors and HaloPSA was our favorite by far. Many others were either much too overly complicated, clunky, slow to respond to issues, incomplete, or they simply failed to deliver on promises made, especially in terms of integrations. Incentivized Helpful?

Best Alternatives
	CloudBlue PSA	HaloPSA
Small Businesses	Teamwork.com Score 8.4 out of 10	Teamwork.com Score 8.4 out of 10
Medium-sized Companies	Planview AdaptiveWork Score 8.5 out of 10	Planview AdaptiveWork Score 8.5 out of 10
Enterprises	Planview AdaptiveWork Score 8.5 out of 10	Planview AdaptiveWork Score 8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	CloudBlue PSA	HaloPSA
Likelihood to Recommend	10.0 (0 ratings)	9.0 (0 ratings)

User Testimonials
	CloudBlue PSA	HaloPSA
Likelihood to Recommend	For organizations with 10+ employees, I think it is suitable. Smaller shops might find it overly complex. Incentivized Verified User Anonymous Read full review	Quote to cash. Workflows throughout the entire process are simple and easy to amend/change if needed. Reporting is easy and can be scheduled to our needs. Paul Nixon Head of Sales and Pre-sales Read full review
Pros	The help desk ticket system is robust and modern. Billing & invoicing from Harmony meets all our needs and is easy to use. Project management and scheduling features help us stay organized and on schedule. Incentivized Verified User Anonymous Read full review	Ticketing Automation Invoicing Incentivized Lucas Burnett Sales Director Read full review
Cons	Training resources are still a work in progress. As a software engineer, I'd like to see a more extensive API Incentivized Verified User Anonymous Read full review	A few tweaks to how items are organised/grouped and listed Documentation James Vincent Managing Director Read full review
Alternatives Considered	Connectwise was the 600 pound gorilla with lots of features, but it was also the titantic, too big to get out of its own way. We found it too complex to use and too archaic to integrate with. As powerful as it was, it was missing a few key features that a modern PSA like CloudBlue had as a matter of course. CloudBlue feels like the new generation, and so far it's only gotten better as they grow. Incentivized Verified User Anonymous Read full review	Against the other platforms used, HaloPSA is faster, simpler, and easier to use. It might not yet have all of the features of the other platforms, but they are coming fast. The support is second to none. James Vincent Managing Director Read full review
Return on Investment	It's allowed us to migrate away from home grown solutions to adhere to industry standards and better utilize our engineer's time. Quoting new projects and hardware is easier to delegate and vastly more efficient than our previous methods. Incentivized Verified User Anonymous Read full review	Our teams have been brought closer together We are more accessible to our clients thanks to HaloPSA All aspects of the business are covered under one system Michael Rubin Director Read full review
ScreenShots	CloudBlue PSA Screenshots	HaloPSA Screenshots