TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Happy Returns

    Score10 out of 10
    N/AHappy Returns offers what the vendor describes as the industry’s only comprehensive solution to initiate, accept, and process returns. This returns software is designed to enable forward-thinking retailers to reduce refunds and increase exchanges over 36%—2X above the industry average. This also raises customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No…N/A

    Zentail

    Score10 out of 10
    N/AZentail is a commerce operations management (COM) platform that aims to simplify ecommerce. Features include PIM technology, listing, repricing, inventory management, supply chain and order management. Zentail integrates into various sales channels, like Amazon, eBay, Google Shopping, Walmart Marketplace and Shopify. Its AI-powered PIM tech (SMART Types) lets sellers adapt product data to each marketplace's requirements and avoid listing errors or incomplete data. The platform was named…N/A
    Pricing
    Happy ReturnsZentail
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    Happy ReturnsZentail
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans are annual and customized to each user's business requirements and customizations. Pricing is discounted for our beta partners.
    More Pricing Information
    Best Alternatives
    Happy ReturnsZentail
    Small Businesses
    No answers on this topic
    Rithum
    Score6.2 out of 10
    Medium-sized Companies
    No answers on this topic
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    Enterprises
    No answers on this topic
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Happy ReturnsZentail
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Happy ReturnsZentail
    Likelihood to Recommend
    Happy Returns
    Happy Returns are best suited for retail stores and ecom where customers need to return or exchange goods. Happy Returns have a number of options and levels of return services they can offer. Having return bar partners like FedEx opens up many local return drop-off locations making it much more convenient for the customer as well as having the option to mail the good back by easily printing a pre-paid return label.
    Incentivized
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    HD Trade Services, Inc. (DBA Zentail Commerce)
    Having Zentail in your business or enterprise is an advantage regardless of the size and the company, since the mission of this software is to boost the income of your business by finding the right customers who are looking for your services or products as a solution, online marketing It has never been as rewarding as this program is, that is why we have no doubt that Zentail is one of the best programs to sell and manage and company in the cloud.
    Incentivized
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    Pros
    Happy Returns
    • Makes the return process easy for customers
    • It's easy for our customer service team to manager
    • Has a seamless Shopify integration
    Incentivized
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    HD Trade Services, Inc. (DBA Zentail Commerce)
    • There are many pages and websites where this program gives you the opportunity to experience a business process with new customers interested in your business and the products you offer.
    • Zentail is a space where the best sellers can achieve new goals for their company, with the aim of seeing massive growth in their work and highlighting their position.
    Incentivized
    Read full review
    Cons
    Happy Returns
    • Currently there is no API to GET or POST data
    Incentivized
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    HD Trade Services, Inc. (DBA Zentail Commerce)
    • One of the things that makes it difficult for us is to fully understand the objective of each of the functions of this program and how it works correctly.
    • I would like a new update to improve and innovate with the presentation of images that we upload, I would like to be able to group them in a more attractive and interactive order for the client.
    Incentivized
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    Alternatives Considered
    Happy Returns
    We migrated from Narvar to Happy Returns for a number of reasons. Happy Returns had a better Shopify integration and the process for customers to return via the website was much easier for customers. The Happy Returns admin UI is simple, modern, and easy to navigate. Happy Returns offers features like return bars, exchanges, and site credit that allowed us to give our customers options in how they return in an easy way without any development cost. Our experience with Narvar was the opposite.
    Incentivized
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    HD Trade Services, Inc. (DBA Zentail Commerce)
    No answers on this topic
    Return on Investment
    Happy Returns
    • We have seen an increase in customer retention
    • Customer service spends less time servicing return issues
    Incentivized
    Read full review
    HD Trade Services, Inc. (DBA Zentail Commerce)
    • Zentail is the main program that most expands the products of my department of work, as well as the main entrance of the commercial and economic processes.
    • We have been spectators of how, with the help of this program, the range of clients who are normally interested in investing in our products has expanded.
    Incentivized
    Read full review
    ScreenShots

    Happy Returns Screenshots

    Screenshot of Make returns beautiful for your business, shoppers, and the planet with returns software and reverse logistics.Screenshot of Reduce costs and retain revenue with returns software and reverse logistics