What users are saying about
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 13 reviews and ratings
41 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 41 reviews and ratings
Attribute Ratings
- HashiCorp Vault is rated higher in 1 area: Likelihood to Recommend
- Keeper is rated higher in 2 areas: Usability, Support Rating
Likelihood to Recommend
8.1
HashiCorp Vault
81%
5 Ratings
7.5
Keeper
75%
20 Ratings
Likelihood to Renew
10.0
HashiCorp Vault
100%
1 Rating
Keeper
N/A
0 Ratings
Usability
7.0
HashiCorp Vault
70%
2 Ratings
9.0
Keeper
90%
1 Rating
Support Rating
6.3
HashiCorp Vault
63%
6 Ratings
10.0
Keeper
100%
4 Ratings
Likelihood to Recommend
HashiCorp Vault
HashiCorp Vault, in my opinion, is a defacto standard for any cloud or automation implementation. They're the best of the best as far as products for secrets management and the ability to use it against relatively any service you have is unheard of for other products. HashiCorp has really taken out all the stops when it comes to creating a nice, extensible tool that people can use to suit their needs.

Verified User
Engineer in Engineering
Information Services Company, 501-1000 employeesKeeper
It is great for the management of passwords across organizational departments or specific cross-functional teams. The sharing feature is well suited to this. It may get harder to administer effectively (i.e., feel like you are in control) when there are many, many groups. Also, if there are groups or departments with high staff turnover, the administration efforts may get more difficult, and the chances that someone may have access to something they shouldn't increases.
Computer and Information Systems Manager
Busch SystemsRenewables & Environment, 51-200 employees
Pros
HashiCorp Vault
- The HTTP API you use to write and read secrets is open and can be used by any application.
- It keeps our sensitive data/credentials out of our GitLab repositories.
- Sealing and unsealing the Vault on demand adds an additional layer of security.
Senior Solutions Engineer
Erie Insurance GroupInsurance, 5001-10,000 employees
Keeper
- Easy to use - you can easily access it anywhere and anytime you want (it has mobile apps, web and desktop versions)
- High level of security - 2-step authentication with your phone number
- Simple to save and get passwords and login information. Keeper fills it in for you. It may create complex passwords for you
- Syncs across all devices
Junior Business Analyst / Consultant
Customertimes CorpComputer Software, 201-500 employees
Cons
HashiCorp Vault
- Documentation could be better.
- The multiple key unseal process can be a problem if the need arises.
- It would make more sense if HashiCorp Vault combined with HashiCorp Consul to create a unique product.
DevOps Engineer
Two Hat SecurityComputer & Network Security, 11-50 employees
Keeper
- I find that Keeper could use some work with their desktop interface, a sleeker and friendlier user interface would definitely benefit them.
- Keeper doesn’t have a Security Dashboard, which makes it more complicated to evaluate the strengths and weaknesses of your passwords.
- The automatic web form filling is somewhat limited at the time, but im sure they will improve it soon.
Product Marketing Specialist
DevolutionsComputer Software, 51-200 employees
Pricing Details
HashiCorp Vault
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
HashiCorp Vault Editions & Modules
Edition
Open Source | Free |
---|---|
Enterprise | Contact sales team |
Modules | Contact sales team |
- none
Additional Pricing Details
—Keeper
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
Keeper Editions & Modules
Edition
Keeper Business | $3.751 |
---|---|
Keeper Enterprise | Contact Keeper for pricing |
- per user, per month
- none
Additional Pricing Details
—Likelihood to Renew
HashiCorp Vault
HashiCorp Vault 10.0
Based on 1 answer
HashiCorp Vault is the best there is out there, and it has become critical to our secret management use cases. It would be difficult to find anything that would suit our needs better and that would be beneficial for us to switch over to.

Verified User
Engineer in Engineering
Information Services Company, 501-1000 employeesKeeper
No score
No answers yet
No answers on this topic
Usability
HashiCorp Vault
HashiCorp Vault 7.0
Based on 2 answers
We spent a little more time than we imagined to conceptually understand how HashiCorp Vault operates, as well as how it is configured. This is not trivial, and keep in mind that you will need to take some time to get a thorough understanding of the tool. The documentation could be more helpful in this regard.
DevOps Engineer
Two Hat SecurityComputer & Network Security, 11-50 employees
Keeper
Keeper 9.0
Based on 1 answer
It's just easy to use, plain and simple. It has the complexity and user-interface that gives you confidence in its build but the ease-of-use that keep things from getting too complicated. A huge plus when you have to onboard new members of the team or summer interns when you need them to step in and make orders on your behalf.

Verified User
Manager in Marketing
Real Estate Company, 201-500 employeesSupport Rating
HashiCorp Vault
HashiCorp Vault 6.3
Based on 6 answers
Hashicorp has been very responsive to our questions and inquiries up to this point. We are currently working on them to develop a more granular permissions model within Vault. We are very close to achieving our objectives with the help of their support team. We do not seem to be in the same time zone which makes it hard for escalated issues.
Senior Solutions Engineer
Erie Insurance GroupInsurance, 5001-10,000 employees
Keeper
Keeper 10.0
Based on 4 answers
Because it is so good. It always works, has not crashed even in 3 years; I have a lot of data in it (never any problems).
Specialist VR360 Photography Company
SitgesVRPhotography, 1-10 employees
Alternatives Considered
HashiCorp Vault
HashiCorp Vault is way better than Azure Key Vault; it has more features and it goes beyond a key-value secret store.
DevOps Engineer
DigitalOnUsComputer Software, 201-500 employees
Keeper
I have used the Apple cloud, but if you forget your password into that, once again, you’re at the mercy of calling customer service. With Keeper, you can use the thumbprint option to log on, and there’s any of your needed passwords. It’s fast and simple, and you don’t have to wait online to unlock the app you’ve locked yourself out of.
Senior Schedule Maintenance Coordinator
Kaiser PermanenteHospital & Health Care, 10,001+ employees
Return on Investment
HashiCorp Vault
- Helped us reach our security compliance goals.
- Helped us strengthen our security position in our infrastructure by improving on poor secret management practices.

Verified User
Engineer in Information Technology
Computer Software Company, 51-200 employeesKeeper
- The spreadsheets and printed papers being passed around the office with passwords on them have gone! This is a huge security hole plugged.
- Users actively use the software which says something - it is easy to use and intuitive. When software is not intuitive, it tends to not get used.
- It gives IT control over who does what with passwords, and while difficult to quantify it is certainly a dramatically positive impact on the organization.
Computer and Information Systems Manager
Busch SystemsRenewables & Environment, 51-200 employees