HCL Notes vs. Ideagen Collaboration Portal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HCL Notes
Score 3.5 out of 10
N/A
Notes from HCL (formerly from IBM, acquired by HCL in late 2018) is a collaboration platform based on the Lotus platform.N/A
Ideagen Collaboration Portal
Score 9.2 out of 10
N/A
Ideagen Collaboration Portal , formerly Huddle is Ideagen’s tool supporting teams' work by enabling them to store, share and work on content.
$10
per user/per month
Pricing
HCL NotesIdeagen Collaboration Portal
Editions & Modules
No answers on this topic
Huddle
$10
per user/per month
Huddle Plus
Contact sales team
Huddle Premier
Contact sales team
Offerings
Pricing Offerings
HCL NotesIdeagen Collaboration Portal
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HCL NotesIdeagen Collaboration Portal
Features
HCL NotesIdeagen Collaboration Portal
Project Management
Comparison of Project Management features of Product A and Product B
HCL Notes
6.9
10 Ratings
12% below category average
Ideagen Collaboration Portal
7.2
6 Ratings
8% below category average
Task Management7.09 Ratings9.26 Ratings
Gantt Charts6.03 Ratings9.01 Ratings
Scheduling8.09 Ratings4.63 Ratings
Workflow Automation5.06 Ratings4.62 Ratings
Mobile Access8.010 Ratings6.56 Ratings
Search6.09 Ratings6.66 Ratings
Visual planning tools8.03 Ratings10.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
HCL Notes
9.2
10 Ratings
14% above category average
Ideagen Collaboration Portal
8.8
5 Ratings
9% above category average
Chat6.010 Ratings10.03 Ratings
Notifications9.010 Ratings4.54 Ratings
Discussions9.57 Ratings9.03 Ratings
Surveys9.14 Ratings9.01 Ratings
Internal knowledgebase10.06 Ratings10.04 Ratings
Integrates with GoToMeeting10.03 Ratings9.01 Ratings
Integrates with Gmail and Google Hangouts10.02 Ratings10.01 Ratings
Integrates with Outlook10.05 Ratings9.02 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
HCL Notes
7.6
9 Ratings
5% below category average
Ideagen Collaboration Portal
7.7
6 Ratings
4% below category average
Versioning9.04 Ratings9.26 Ratings
Video files6.05 Ratings7.35 Ratings
Audio files6.05 Ratings6.45 Ratings
Document collaboration8.08 Ratings6.66 Ratings
Access control6.08 Ratings6.66 Ratings
Advanced security features8.08 Ratings10.05 Ratings
Integrates with Google Drive10.02 Ratings8.01 Ratings
Device sync8.05 Ratings7.34 Ratings
Best Alternatives
HCL NotesIdeagen Collaboration Portal
Small Businesses
Stackby
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Score 8.9 out of 10
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Score 8.9 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
HCL NotesIdeagen Collaboration Portal
Likelihood to Recommend
7.0
(16 ratings)
9.2
(6 ratings)
Likelihood to Renew
1.7
(5 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
8.2
(1 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
HCL NotesIdeagen Collaboration Portal
Likelihood to Recommend
HCL Technologies
I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
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Ideagen
If you are sharing private information like contracts for designs and designs that aren't meant to be shared only with one client, the platform is very secure
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Pros
HCL Technologies
  • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
  • It has a really good enterprise-grade framework for development custom database applications
  • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
  • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
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Ideagen
  • Huddle allows users to use the native document file types. For example, Word files are still in a Word, not a "Huddle" file version.
  • Huddle workspaces are invitation-only. If someone should not be in the workspace, they will not be invited and provided access to the documents. Or, they can be removed from the workspace if needed.
  • Communication about documents is located with the documents in a discussion thread under the document preview. Thus, email inbox clutter can be limited.
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Cons
HCL Technologies
  • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
  • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
  • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
  • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
  • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
  • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
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Ideagen
  • The desktop app is occasionally unreliable and it is never easy to get to the bottom of it with the tech support people...
  • Tasks are virtually useless as they have no context. We want tasks to be against documents so we can make our workflow more formal but they are not, so we don't use them. A reimplementation of to do and calendar facilities with files/documents as the context would make a huge difference to us.
  • The Huddle Office plugins are a great idea, but they cause us far too many Word and Excel crashes so we have to turn them off.
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Likelihood to Renew
HCL Technologies
I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
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Ideagen
No answers on this topic
Usability
HCL Technologies
Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
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Ideagen
Huddle is very easy to use whether you are a new user or you have used it for years, it is an incredibly intuitive system that is so simple to teach to new users, the lock feature prevents important documents from being edited accidentally, while the edit features allow for true collaborative working
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Support Rating
HCL Technologies
I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
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Ideagen
No answers on this topic
Implementation Rating
HCL Technologies
Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
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Ideagen
No answers on this topic
Alternatives Considered
HCL Technologies
Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
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Ideagen
We liked how simple it was to use. And the feature set it offered was more in line with our needs than the alternatives we looked at
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Return on Investment
HCL Technologies
  • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
  • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
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Ideagen
  • This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work).
  • It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something.
  • We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token.
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ScreenShots

Ideagen Collaboration Portal Screenshots

Screenshot of Document collaborationScreenshot of Document approval trackingScreenshot of Mobile apps that support remote productivityScreenshot of Android & iOS apps to stay connected while on the moveScreenshot of Huddle Overview