Huddle in a large, global organization
May 27, 2016

Huddle in a large, global organization

Eric Batson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Huddle

Huddle is being used by different divisions to streamline their work, collaborate, minimize email chains and approve documents electronically. The electronic approval feature is the most relevant and useful feature for most of the employees in our organization. Since the employees in our organization work on global teams, electronic approvals are quite practical (versus face-to-face/hard copy approvals).
  • Huddle allows users to use the native document file types. For example, Word files are still in a Word, not a "Huddle" file version.
  • Huddle workspaces are invitation-only. If someone should not be in the workspace, they will not be invited and provided access to the documents. Or, they can be removed from the workspace if needed.
  • Communication about documents is located with the documents in a discussion thread under the document preview. Thus, email inbox clutter can be limited.
  • The approval feature could use an automated workflow/process option. It could allow approvals to be automatically sent from one reviewer to the next in a sequence.
  • It would be great if Google Docs could be uploaded into Huddle. The version I use does not allow for this capability.
  • A feature to allow simultaneous editing would be useful. Locking files should be a feature that is retained, but the users should have the ability to choose which one they want to use.
  • People across the world are able to collaborate on projects more effectively.
  • Approvals are streamlined, making the process of doing business quicker.
  • Training employees throughout the organization on the Huddle features was challenging for our large organization.
Huddle is quite different from Tibbr. They serve different purposes for the most part. However, they both allow colleagues to improve their communication with one another, minimize email inbox clutter, and improve processes. We use both of these in our organization. Huddle has allowed us to store documents, share communication and generally work in the cloud.
If you must simultaneously edit documents on a project, Huddle is not a good option. Also, if your team is not technically savvy, the learning curve can be challenging. Finally, if you need hundreds or thousands of people working on a project, Huddle might not be the right choice. I think it is better for teams under 100 people.

Ideagen Huddle Feature Ratings

Task Management
10
Scheduling
5
Mobile Access
5
Search
8
Chat
8
Notifications
10
Discussions
10
Internal knowledgebase
5
Versioning
10
Video files
10
Audio files
10
Document collaboration
9
Access control
9
Advanced security features
9