What users are saying about
81 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

HCL Notes (formerly from IBM)

I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
Mogana Tashiani | TrustRadius Reviewer

HighQ

HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis.For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis.Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

HCL Notes (formerly from IBM)
8.6
HighQ
8.1
Task Management
HCL Notes (formerly from IBM)
9.2
HighQ
8.0
Gantt Charts
HCL Notes (formerly from IBM)
10.0
HighQ
Scheduling
HCL Notes (formerly from IBM)
8.9
HighQ
8.0
Workflow Automation
HCL Notes (formerly from IBM)
9.5
HighQ
9.0
Mobile Access
HCL Notes (formerly from IBM)
9.2
HighQ
9.2
Search
HCL Notes (formerly from IBM)
3.3
HighQ
9.6
Visual planning tools
HCL Notes (formerly from IBM)
10.0
HighQ
5.0

Communication

HCL Notes (formerly from IBM)
9.7
HighQ
8.6
Chat
HCL Notes (formerly from IBM)
9.7
HighQ
9.0
Notifications
HCL Notes (formerly from IBM)
9.3
HighQ
9.0
Discussions
HCL Notes (formerly from IBM)
9.5
HighQ
9.0
Surveys
HCL Notes (formerly from IBM)
9.0
HighQ
6.0
Internal knowledgebase
HCL Notes (formerly from IBM)
10.0
HighQ
10.0
Integrates with GoToMeeting
HCL Notes (formerly from IBM)
10.0
HighQ
Integrates with Gmail and Google Hangouts
HCL Notes (formerly from IBM)
10.0
HighQ
Integrates with Outlook
HCL Notes (formerly from IBM)
10.0
HighQ

File Sharing & Management

HCL Notes (formerly from IBM)
9.2
HighQ
9.4
Versioning
HCL Notes (formerly from IBM)
9.0
HighQ
10.0
Video files
HCL Notes (formerly from IBM)
8.1
HighQ
9.0
Audio files
HCL Notes (formerly from IBM)
8.1
HighQ
9.0
Document collaboration
HCL Notes (formerly from IBM)
9.2
HighQ
9.2
Access control
HCL Notes (formerly from IBM)
9.5
HighQ
9.2
Advanced security features
HCL Notes (formerly from IBM)
9.5
HighQ
10.0
Integrates with Google Drive
HCL Notes (formerly from IBM)
10.0
HighQ
Device sync
HCL Notes (formerly from IBM)
10.0
HighQ

Pros

HCL Notes (formerly from IBM)

  • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
  • It has a really good enterprise-grade framework for development custom database applications
  • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
  • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
Matthew J. Fitzpatrick | TrustRadius Reviewer

HighQ

  • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
  • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
  • Reliability. The product is cloud-based and rarely, if ever, unavailable.
Anonymous | TrustRadius Reviewer

Cons

HCL Notes (formerly from IBM)

  • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
  • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
  • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
  • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
  • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
  • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
Jeremiah Benjamin | TrustRadius Reviewer

HighQ

  • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 1.7
Based on 5 answers
I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
Tom Le | TrustRadius Reviewer

HighQ

No score
No answers yet
No answers on this topic

Usability

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 10.0
Based on 1 answer
Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
Tom Le | TrustRadius Reviewer

HighQ

No score
No answers yet
No answers on this topic

Support Rating

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 9.0
Based on 2 answers
I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
Tom Le | TrustRadius Reviewer

HighQ

HighQ 10.0
Based on 2 answers
The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
Anonymous | TrustRadius Reviewer

Implementation Rating

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 9.0
Based on 1 answer
Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
Tom Le | TrustRadius Reviewer

HighQ

No score
No answers yet
No answers on this topic

Alternatives Considered

HCL Notes (formerly from IBM)

Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
Christopher Stark | TrustRadius Reviewer

HighQ

I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
Anonymous | TrustRadius Reviewer

Return on Investment

HCL Notes (formerly from IBM)

  • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
  • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
Anonymous | TrustRadius Reviewer

HighQ

  • Permits fairly simple administration by a single person for hundreds of Extranets
  • One shop stopping for reliable, secure document sharing and signing with external parties
  • Simple enough to use that internal and external users do not need training to take advantage of the product.
Anonymous | TrustRadius Reviewer

Pricing Details

HCL Notes (formerly from IBM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HighQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

HCL Notes (formerly from IBM)
8.2
HighQ
9.2

Likelihood to Renew

HCL Notes (formerly from IBM)
1.7
HighQ

Usability

HCL Notes (formerly from IBM)
10.0
HighQ

Reliability and Availability

HCL Notes (formerly from IBM)
10.0
HighQ

Performance

HCL Notes (formerly from IBM)
10.0
HighQ

Support Rating

HCL Notes (formerly from IBM)
9.0
HighQ
10.0

Online Training

HCL Notes (formerly from IBM)
10.0
HighQ

Implementation Rating

HCL Notes (formerly from IBM)
9.0
HighQ

Add comparison