Notes from HCL (formerly from IBM, acquired by HCL in late 2018) is a collaboration platform based on the Lotus platform.
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HighQ
Score 6.0 out of 10
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HighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with real-time communication.
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Pricing
HCL Notes
Thomson Reuters HighQ
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HCL Notes
HighQ
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
HCL Notes
Thomson Reuters HighQ
Features
HCL Notes
Thomson Reuters HighQ
Project Management
Comparison of Project Management features of Product A and Product B
HCL Notes
6.9
10 Ratings
10% below category average
Thomson Reuters HighQ
8.2
2 Ratings
7% above category average
Task Management
7.09 Ratings
8.01 Ratings
Gantt Charts
6.03 Ratings
00 Ratings
Scheduling
8.09 Ratings
8.01 Ratings
Workflow Automation
5.06 Ratings
9.01 Ratings
Mobile Access
8.010 Ratings
9.32 Ratings
Search
6.09 Ratings
9.62 Ratings
Visual planning tools
8.03 Ratings
5.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
HCL Notes
9.2
10 Ratings
15% above category average
Thomson Reuters HighQ
8.6
2 Ratings
8% above category average
Chat
6.010 Ratings
9.01 Ratings
Notifications
9.010 Ratings
9.02 Ratings
Discussions
9.57 Ratings
9.01 Ratings
Surveys
9.14 Ratings
6.01 Ratings
Internal knowledgebase
10.06 Ratings
10.01 Ratings
Integrates with GoToMeeting
10.03 Ratings
00 Ratings
Integrates with Gmail and Google Hangouts
10.02 Ratings
00 Ratings
Integrates with Outlook
10.05 Ratings
00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.