What users are saying about
90 Ratings
9 Ratings
90 Ratings
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Score 7.7 out of 100
9 Ratings
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Score 7.6 out of 100

Feature Set Ratings

  • Thomson Reuters HighQ ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

7.6

HCL Notes

76%
8.2

HighQ

82%
Thomson Reuters HighQ ranks higher in 4/7 features

Task Management

7.0
70%
9 Ratings
8.0
80%
1 Rating

Gantt Charts

7.0
70%
3 Ratings
N/A
0 Ratings

Scheduling

10.0
100%
9 Ratings
8.0
80%
1 Rating

Workflow Automation

8.0
80%
6 Ratings
9.0
90%
1 Rating

Mobile Access

7.0
70%
10 Ratings
9.3
93%
2 Ratings

Search

7.0
70%
9 Ratings
9.6
96%
2 Ratings

Visual planning tools

7.0
70%
3 Ratings
5.0
50%
1 Rating

Communication

6.5

HCL Notes

65%
8.6

HighQ

86%
Thomson Reuters HighQ ranks higher in 5/8 features

Chat

9.0
90%
10 Ratings
9.0
90%
1 Rating

Notifications

7.0
70%
10 Ratings
9.0
90%
2 Ratings

Discussions

8.0
80%
8 Ratings
9.0
90%
1 Rating

Surveys

4.0
40%
5 Ratings
6.0
60%
1 Rating

Internal knowledgebase

5.0
50%
7 Ratings
10.0
100%
1 Rating

Integrates with GoToMeeting

5.0
50%
4 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

7.0
70%
3 Ratings
N/A
0 Ratings

Integrates with Outlook

7.0
70%
6 Ratings
N/A
0 Ratings

File Sharing & Management

6.1

HCL Notes

61%
9.4

HighQ

94%
Thomson Reuters HighQ ranks higher in 6/8 features

Versioning

3.0
30%
4 Ratings
10.0
100%
1 Rating

Video files

3.0
30%
5 Ratings
9.0
90%
1 Rating

Audio files

3.0
30%
5 Ratings
9.0
90%
1 Rating

Document collaboration

8.0
80%
8 Ratings
9.2
92%
2 Ratings

Access control

8.0
80%
8 Ratings
9.2
92%
2 Ratings

Advanced security features

8.0
80%
8 Ratings
10.0
100%
2 Ratings

Integrates with Google Drive

8.0
80%
3 Ratings
N/A
0 Ratings

Device sync

8.0
80%
5 Ratings
N/A
0 Ratings

Attribute Ratings

  • Thomson Reuters HighQ is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.0

HCL Notes

80%
16 Ratings
9.2

HighQ

92%
2 Ratings

Likelihood to Renew

1.7

HCL Notes

17%
5 Ratings

HighQ

N/A
0 Ratings

Usability

10.0

HCL Notes

100%
1 Rating

HighQ

N/A
0 Ratings

Availability

10.0

HCL Notes

100%
2 Ratings

HighQ

N/A
0 Ratings

Performance

10.0

HCL Notes

100%
2 Ratings

HighQ

N/A
0 Ratings

Support Rating

9.0

HCL Notes

90%
4 Ratings
10.0

HighQ

100%
2 Ratings

Online Training

10.0

HCL Notes

100%
1 Rating

HighQ

N/A
0 Ratings

Implementation Rating

9.0

HCL Notes

90%
2 Ratings

HighQ

N/A
0 Ratings

Likelihood to Recommend

HCL Technologies

I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
Read full review

Thomson Reuters

HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
Read full review

Pros

HCL Technologies

  • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
  • It has a really good enterprise-grade framework for development custom database applications
  • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
  • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
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Thomson Reuters

  • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
  • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
  • Reliability. The product is cloud-based and rarely, if ever, unavailable.
Read full review

Cons

HCL Technologies

  • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
  • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
  • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
  • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
  • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
  • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
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Thomson Reuters

  • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
Read full review

Pricing Details

HCL Notes

Starting Price

Editions & Modules

HCL Notes editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    HighQ

    Starting Price

    Editions & Modules

    HighQ editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      HCL Technologies

      I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
      Read full review

      Thomson Reuters

      No answers on this topic

      Usability

      HCL Technologies

      Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
      Read full review

      Thomson Reuters

      No answers on this topic

      Support Rating

      HCL Technologies

      I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
      Read full review

      Thomson Reuters

      The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
      Read full review

      Implementation Rating

      HCL Technologies

      Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
      Read full review

      Thomson Reuters

      No answers on this topic

      Alternatives Considered

      HCL Technologies

      Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
      Read full review

      Thomson Reuters

      I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
      Read full review

      Return on Investment

      HCL Technologies

      • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
      • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
      Read full review

      Thomson Reuters

      • Permits fairly simple administration by a single person for hundreds of Extranets
      • One shop stopping for reliable, secure document sharing and signing with external parties
      • Simple enough to use that internal and external users do not need training to take advantage of the product.
      Read full review

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