Item: Thomson Reuters HighQ
Rating: 10
Author: Verified User

Overall Satisfaction with HighQ Collaborate

Use Cases and Deployment Scope

HighQ Collaborate is being used by our firm to create and manage the firm's 500+ Extranet sites. It is used firm wide and allows for collaboration with external entities in several different ways. Primary among these is the sharing of documents, but also checklists, calendars and workflows are often created and used, along with document signing.

Pros and Cons

Pros

Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
Reliability. The product is cloud-based and rarely, if ever, unavailable.

Cons

The iSheet functionality could be integrated a bit better with the document sharing function.
Less expensive integration with on-prem databases. The API is quite expensive.
Less expensive storage

Return on Investment

Permits fairly simple administration by a single person for hundreds of Extranets
One shop stopping for reliable, secure document sharing and signing with external parties
Simple enough to use that internal and external users do not need training to take advantage of the product.

Alternatives Considered

MS SharePoint and Xerox DocuShare

I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.

Other Software Used

Workshare Compare, Microsoft Office 2016, Intapp Time

Likelihood to Recommend

Well suited for Extranets where:
Sites where lots of documents will be shared
Where workflows need to be defined and tracked
Sites where complex permissions are required
Sites that need to be accessible by anyone with Internet access
Sites that require several different functionalities, such as wikis, calendars, task assignment, etc.

Not well suited:
Where integration with existing on-prem databases is required.
Sites with complex or extensive workflows.

HighQ Feature Ratings

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HighQ Collaborate is a High Quality Product