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Hearsay, now part of Yext vs. Polycom RealPresence Immersive Studio

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Polycom RealPresence Immersive Studio

    Score8.8 out of 10
    N/APolycom RealPresence Immersive Studio is a video conferencing and collaboration solution designed to facilitate a lifelike, across-the-table experience.N/A
    Pricing
    Hearsay, now part of YextPolycom RealPresence Immersive Studio
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextPolycom RealPresence Immersive Studio
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Hearsay, now part of YextPolycom RealPresence Immersive Studio
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    User Ratings
    Hearsay, now part of YextPolycom RealPresence Immersive Studio
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.5
    (5 ratings)
    Usability
    9.0
    (1 ratings)
    9.5
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextPolycom RealPresence Immersive Studio
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    Poly
    I find Polycom RealPresence to be useful when having one on one conversations in purpose built rooms for video conferencing. That is where the quality of the product shines. However, I dislike using Polycom Real Presence for any sort of content sharing because of the issues around resolution.If I need to share content of any kind, I prefer to use other teleconferencing solutions.
    Incentivized
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    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
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    Poly
    • Allows video conferencing with eagle eye view on the speaker
    • Crystal clear audio and video with zero lagging and freezing
    • Very fast connections to the conferences
    Incentivized
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    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
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    Poly
    • Back end setup isn't very intuitive.
    • Every now and then we get a delay when conferencing and using multiple features.
    Incentivized
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    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
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    Poly
    It is fairly easy to set up and use both for the administrator and the end user.
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    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
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    Poly
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
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    Poly
    Polycom RealPresence Immersive Studio is well established and is 10 years ahead of the current market. On doing my research I was amazed at the fact that Polycom RealPresence Immersive Studio has been trusted for years and used by astronauts, that's one feet no product can take away from Polycom RealPresence Immersive Studio as it takes on to show high quality and required support to reach that far.
    Incentivized
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    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
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    Poly
    • Frustrated user base - issues almost every week with the systems.
    • Successfully reduced travel costs - when it works. For quick one-off meetings, Polycom RealPresence makes for easy face to face communications. However, for more serious conversations, travel is preferred.
    • Lack of integration into other tools. Polycom Realpresence is an entirely separate product from all of our other communications tools and does not provide an easy point of integration to hop into a video conference. As a result, using Polycom RealPresence is always a planned activity, never ad hoc.
    Incentivized
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    ScreenShots