The Polycom RealPresence series was a video conferencing codec that connected to a standards-based video conferencing infrastructure to allow users to make video conference calls. It is a legacy product line, largely obsolete and not carried forward post-acquisition by HP.
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Polycom RealPresence (legacy)
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Polycom RealPresence (legacy)
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Polycom RealPresence (legacy)
Considered Both Products
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Verified User
Chose Polycom RealPresence (legacy)
Our Polycom RealPresence Group Series unit replaced a Cisco Room Series that was mounted to a mobile cart. The cart had one smaller display and the speakers\microphone at the cart. This required staff to be very close to the cart to hear and speak during the meeting. No fault …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Polycom RealPresence (legacy)
Polycom RealPresence Immersive Studio is well established and is 10 years ahead of the current market. On doing my research I was amazed at the fact that Polycom RealPresence Immersive Studio has been trusted for years and used by astronauts, that's one feet no product can take …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Polycom RealPresence (legacy)
Polycom Group Series was very good for what it used to do for its time, however newer technology that provides a more simpler method to configure, join and host video conference meetings has come in the form of Zoom and [Microsoft] Teams which is hard to go back from and …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Network Engineer in Information Technology at Southco (Mechanical Or Industrial Engineering, 201-500 employees)
Chose Polycom RealPresence (legacy)
When I started at one of my jobs, they already have Lifesize VC equipment. It was nice, they worked and they were less expensive. But once we started transitioning things to Polycom it was a night/day difference. Some of our large conference rooms had audio issues that the …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Polycom RealPresence (legacy)
Poly has outlasted other competitor's products. I have reviewed Lifesize as one alternative. Ironically, I was impressed with the overall quality over Poly, however, the product did not last as well as Poly units.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Polycom RealPresence (legacy)
The Polycom RealPresence Group Series was top of the line. It had a lot more features as well as the ability to integrate with Microsoft Teams. With Highfive, you had to pay to keep the device running and it was more like renting it. Although we pay maintenance with Polycom we …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Polycom RealPresence (legacy)
Polycom is the most flexible video conferencing hardware solution on the market. They provide a fantastic infrastructure but also have the option to directly register or convert to a cloud service endpoint!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Unified Collaboration Engineer in Information Technology at Signet (Retail, 10,001+ employees)
Chose Polycom RealPresence (legacy)
We have used Microsoft Teams Rooms in some of our smaller huddle rooms that still require video, and this was due to the lower cost of the Microsoft Teams Room systems over the Polycom Presence Group series. The Microsoft Teams Rooms are perfect for small, less-used rooms, as …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Polycom RealPresence (legacy)
Conference room systems do not seem to be commonly integrated with Skype for Business, so limited usability. Lifesize looked attractive, but the lower cost and local support of Polycom put it ahead.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Polycom RealPresence (legacy)
I have reviewed Skype and Skype for Business previously, and while I have enjoyed the use of those systems, the video and audio quality of Polycom RealPresence Group Series is far superior. Polycom Real presence Group Series has more functions and capabilities, and experiences …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Polycom RealPresence (legacy)
Polycom RealPresence is really only the preferred teleconferencing solution when using a purpose built room for a scheduled face to face meeting. For ad hoc video meetings, Hangouts, Skype, and Slack all provide fewer friction points for average use cases. In fact, as Google …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IT Specialist in Information Technology at iQor (Telecommunications, 10,001+ employees)
Chose Polycom RealPresence (legacy)
I have used many different video conferencing types of software including Zoom, Cisco WebEx, Adobe Connect, Skype for Business, and BlueJeans to name a few. Personally I never used anything else that came close to the quality of the video and audio as Polycom. The quality of …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Polycom RealPresence (legacy)
Went for Polycom due to the INTERNAL quality of HD room to room quality. If we were only looking for external audio or web meetings an external partner and platform seems to be a better choice. But a web provider cannot match the internal COS high-speed WAN quality (I believe).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
North America Audio Video Support Specialist in Corporate at Analog Devices (Semiconductors, 10,001+ employees)
Chose Polycom RealPresence (legacy)
As a previous AV installer, the Polycom line of product always superseded other hard codecs due to the reliability. Other expensive codec's don't supply the same features for the price of Polycom.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Polycom RealPresence (legacy)
The quality and flexibility of the GS still wins...but not by a big enough margin to justify it as often as we used to.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Technology Engineering Lead - Conferencing and Collaboration Services in Information Technology at Ascension Information Services (AIS) (Hospital & Health Care, 10,001+ employees)
Chose Polycom RealPresence (legacy)
With our investment in the RealPresence infrastructure it just makes sense to use a RealPresence endpoint. The other endpoints integrate with additional work, but the group series just work.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Polycom RealPresence (legacy)
The GroupSeries has performed much better than all the alternative solutions we have tried. We have been a Lifesize shop for a long time, but their direction was cloud only and more proprietary so we wanted a more open solution. We also use Skype For Business and there is …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Polycom RealPresence (legacy)
Other departments have been testing and using them. I am unaware of there opinions at this point.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Regional Director of Quality and Food Safety in Quality Assurance at Mars Petcare (Consumer Goods, 10,001+ employees)
Chose Polycom RealPresence (legacy)
Polycom works better for groups 2-5, but Skype is much easier/simple for 1 to 1 connections or multiple connections as long as there is only 1 person from each site
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Polycom RealPresence (legacy)
Polycom is a great company that is always on the edge of new and improving technology.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Polycom RealPresence (legacy)
We are still evaluating more about the differences between the two devices and how they handle audio and video within a call. Along with bandwidth, flexiblilty in meetings, and security features.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
If you're always working in the Polycom ecosystem then the Group Series codecs are reliable and the quality of the camera and microphones are extremely good. However, the system relies heavily on either having onsite server technology and/or cloud based bridging capability. In addition, the peripherals like cameras and microphones are quite expensive. Maintenance and support costs also make the ongoing investment a costly one
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The only issue that we have experienced with Polycom RealPresence Group Series is the speed dial functionality. When attempting to use the speed dial buttons, the system occasionally sends a call through the computer system, not the phone. While the computer call option is valuable, not everyone can answer calls that way and we have had to do a manual lookup of an extension and call back when that happens.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The directory is slightly dated and unless you have a Skype for Business integration license, dialing users into a call is difficult. The Group Series Remote whilst minimalistic is actually more difficult to use than the previous HDX remote. Having to recharge the battery on the group series remote is both annoying and difficult as if you do not keep on top of it, you will be faced with a situation where the remote is not working and then have to try and find another one. Not ideal if you need to start a video call (assuming auto join has not been enabled in the admin portal).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I can't say I've needed support more than a handful of times. One was for trying to connect a Polycom Conference phone and a Real Presence together. After a few months, we came to the conclusion it wasn't possible, that was the only frustrating occurance with support. Any other time if we needed to RMA a device, it was very smooth.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Our Polycom RealPresence Group Series unit replaced a Cisco Room Series that was mounted to a mobile cart. The cart had one smaller display and the speakers\microphone at the cart. This required staff to be very close to the cart to hear and speak during the meeting. No fault of Cisco but the cart was not sufficient for the space. Polycom RealPresence Group Series was less costly when we were planning out the room.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
