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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Publer

    Score9.6 out of 10
    N/APubler is a social media management tool used by individuals and businesses in crafting, scheduling, and analyzing their online presence across various social platforms. Publer aims to simplify the complexity of social media management, as a companion for digital marketers, influencers, and businesses of all sizes. Key Features: Scheduling: Publer enables users to plan and schedule posts across multiple social media platforms, to ensure a consistent…

    $5

    per month per user

    Pricing
    Hearsay, now part of YextPubler
    Editions & Modules
    No answers on this topic
    Professional
    $5
    per month per user
    Business
    $10
    per month per user
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Hearsay, now part of YextPubler
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsVAT not included in the price. 14 days money back guarantee. Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Hearsay, now part of YextPubler
    Considered Both Products
    Yext
    No answer on this topic
    Publer
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    70 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    67 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    65 Answers
    Implementation went as expected
    No answers on this topic
    99%
    Implementation went as expected
    68 Answers
    Features
    Hearsay, now part of YextPubler
    Publishing
    Comparison of Publishing features of Hearsay, now part of Yext and Publer
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Publer
    9.1
    71 Ratings
    11% above category average
    Content planning and scheduling00 Ratings9.771 Ratings
    Content optimization00 Ratings8.868 Ratings
    Workflow management00 Ratings8.866 Ratings
    Engagement
    Comparison of Engagement features of Hearsay, now part of Yext and Publer
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Publer
    8.5
    60 Ratings
    5% above category average
    Automated routing and prioritization00 Ratings8.549 Ratings
    Bulk actions00 Ratings8.559 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Hearsay, now part of Yext and Publer
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Publer
    9.5
    68 Ratings
    13% above category average
    Twitter00 Ratings9.249 Ratings
    Facebook00 Ratings9.263 Ratings
    LinkedIn00 Ratings9.554 Ratings
    Google+00 Ratings9.729 Ratings
    Instagram00 Ratings9.463 Ratings
    Pinterest00 Ratings9.735 Ratings
    YouTube00 Ratings9.541 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Hearsay, now part of Yext and Publer
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Publer
    8.2
    52 Ratings
    6% above category average
    Campaign success analytics00 Ratings8.550 Ratings
    Competitor analysis00 Ratings7.941 Ratings
    Account management
    Comparison of Account management features of Hearsay, now part of Yext and Publer
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Publer
    8.9
    56 Ratings
    12% above category average
    Role-based user permissions & privileges00 Ratings8.950 Ratings
    Mobile access00 Ratings9.053 Ratings
    Best Alternatives
    Hearsay, now part of YextPubler
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextPubler
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.6
    (72 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    9.2
    (52 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Hearsay, now part of YextPubler
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Publer
    Where Publer is well suited: + Organisation of multiple social media accounts for when you have multiple brands + The integration of Google Maps makes it easy to organise multiple locations + Calendar with a nice overview makes it easy to see your social media planning for the following period of time Where it is less suited for: - Comparing competition and ideal posting time is quite a surplus in cost - No native Dutch version
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Publer
    • A unified drag-and-drop calendar with genuine native previews allows us to bulk-upload images or videos, shuffle posts between dates and platforms, and see exactly how each platform (FB, IG, TikTok, Threads, etc.) will display before we hit “Schedule.”
    • Role-based approvals that streamline teamwork: interns draft, managers approve, and the audit trail ensures that nothing inconsistent slips through.
    • Quick-glance analytics built right into the calendar, surface engagement spikes, best-time suggestions and post-level stats without exporting to another tool, so we can tweak campaigns on the spot.
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Publer
    • Some IG features are currently missing, like syncing with trending sounds, but I think that's more of an API limitation than a fault with Publer
    • The website interface can be a bit challenging to navigate. It isn't quite as intuitive as I'd like with where things are placed.
    • Some of the terms are confusing, like "recycling" and "recurring." I wish they'd combine these two particular posting options into one.
    • I'd also love to see better integration with my personalized AI, trained on my business.
    Incentivized
    Read full review
    Likelihood to Renew
    Yext
    No answers on this topic
    Publer
    I love the tool, is simple and useful
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Publer
    The menu is very clear. The big green button for adding a post makes it obvious where to post from. There are all the tools I might need for scheduling, and more. I gave a 9 instead of 10 because I find the "Explore" menu to be superfluous for the way I use Publer and feel it adds clutter to the experience. But honestly - I can just not go to that menu and it's fine.
    Read full review
    Performance
    Yext
    No answers on this topic
    Publer
    The pages do load very quick but in the the iPad form
    Read full review
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Publer
    Every time I have contacted Publer, I get answers right away
    Read full review
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Publer
    In our opinion, Sendible is poorly designed and takes too many menus, clicks, opens and closes to perform a simple task. Their pricing structure changes suddenly with price increases and loss of seats. Socialbee was a contender but had restraints for a multi brand company that we did not want to workaround.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Yext
    No answers on this topic
    Publer
    I just used the web integration
    Read full review
    Scalability
    Yext
    No answers on this topic
    Publer
    I think this is well designed product. I really enjoy that I am able to learn it quick, integrate all the socials very easily
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Publer
    • I can on-charge the price of the subscription within my package, so I can charge it out for what I want, allowing me to make some profit
    • Every one of my clients has loved using it, so they are more inclined to keep using our social media services
    • Publer helps my business to look professional
    Incentivized
    Read full review
    ScreenShots