YOU ARE MISSING OUT
May 13, 2025

YOU ARE MISSING OUT

Gilbeli Girodier González | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Publer

We use it for social media management and content approval. This is an amazing tool that is easy to use for all ages, and easy to integrate and adapt to. In my case, I really needed a tool that would allow me for content approval in between clients, generate monthly reports, schedule accross several apps and integrate with Google analytics

Pros

  • Client Approval system
  • Monthly report
  • Great Features
  • All ages friendly platform

Cons

  • Price
  • Competitor analysis
  • Pick and choose in between features
  • Easy of mind
  • Friendly platform
  • Cheaper compared to other platforms
I really enjoy using Publer. It is a very friendly app where the customer service is AMAZING, the app is easy to use, the social accounts are easy to integrate, the client approval process is easy for them and for us as well. I really enjoy the monthly reporting feature
  • Buffer
The price and the feature are what drove me to Publer. It was cheaper for the features and social accounts I needed. However, Publer is still on the expensive side. I overall will still recommend Publer to be able to start your own social media marketing business. Definitely give them a try!

Do you think Publer delivers good value for the price?

Yes

Are you happy with Publer's feature set?

Yes

Did Publer live up to sales and marketing promises?

Yes

Did implementation of Publer go as expected?

Yes

Would you buy Publer again?

Yes

They have an amazing customer service that allows us to contact them with any questions and they respond very quick

Publer Feature Ratings

Listening/monitoring ()
Not Rated
9.3
Content planning and scheduling
10
Content optimization
8
Workflow management
10
9.0
Automated routing and prioritization
8
Bulk actions
10
Marketing ()
Not Rated
10.0
Facebook
10
Google+
10
Instagram
10
6.0
Competitor analysis
6
10.0
Role-based user permissions & privileges
10
Mobile access
10

Using Publer

3 - Client and Admin
  • Monthly report
  • Scheduling tool
  • Client approval
  • With the competitor analysis we are able to track other pages
  • We are still integrating the AI feature
I love the tool, is simple and useful

Evaluating Publer and Competitors

  • Integration with Other Systems
  • Ease of Use
  • Other
Client approval was a big one for us!

Publer Implementation

  • Implemented in-house
Change management was a small part of the implementation and was well-handled

Publer Training

Configuring Publer

I don’t think is too extensive, it’s the perfect amount! Specially for this product
In my opinion this platform was very easy to use and configure. I only watched a YouTube video
No - there is no facility to customize the interface
No - the product does not support adding custom code

Publer Support

Every time I have contacted Publer, I get answers right away
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I’m not sure if I did. But to me I always run into issues or my clients do, so I make sure I have the necessary assistance
They have helped me when the system lagged on client approval removal of option

Using Publer

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Monthly report

Publer Reliability

I think this is well designed product. I really enjoy that I am able to learn it quick, integrate all the socials very easily
The pages do load very quick but in the the iPad form

Integrating Publer

It would be cool to have a notion integration for content draft

Relationship with Publer

I just used the web integration
I did not deal with one

Upgrading Publer

  • The monthly report
  • Logging in with Facebook
  • Logging in with Facebook
  • I would love the explore page to be more relevant
  • But I would love the explore page to be more relevant
Yes - The integration! For examples on professional I would rather have monthly report than competitor analysis since that’s more of business feature

Comments

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