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Hearsay, now part of Yext vs. Relias Learning Management System

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Relias Learning Management System

    Score7.7 out of 10
    N/AThe Relias Learning Management System is a corporate e-learning platform for healthcare, insurance, and education industries. Features include: automated training enrollment, a library of over 3,000 pre-built courses as well as customizable courses, live training management, and tracking and reporting.N/A
    Pricing
    Hearsay, now part of YextRelias Learning Management System
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextRelias Learning Management System
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Hearsay, now part of YextRelias Learning Management System
    Considered Both Products
    Yext
    No answer on this topic
    Relias LLC
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    70%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    70%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    Best Alternatives
    Hearsay, now part of YextRelias Learning Management System
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    Score6 out of 10
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    SAP Service Cloud
    Score8.5 out of 10
    HealthStream Learning Management System
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextRelias Learning Management System
    Likelihood to Recommend
    9.0
    (1 ratings)
    6.6
    (14 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    2.0
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    8.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.5
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Hearsay, now part of YextRelias Learning Management System
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    Relias LLC
    Good for an organization who are in health care and in ABA. Not so good everyone else. There are courses specific to the industry, however, the glitches and the lack of support from the customer service staff makes it hard to recommend the product.
    Incentivized
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    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Relias LLC
    • Relias Learning Management System has a massive catalog of pre-built trainings available for employees to take at their leisure
    • Relias Learning Management System has many compliance & hr related trainings based in the system already based on laws and regulations
    • Relias Learning Management System makes it easy to record & build your own trainings to add into their system for specific employees in your company to take as you require
    Incentivized
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Relias LLC
    • Reporting is abominable, hasn't been updated in over 4 years.
    • Organization of courses, modules, training plans, skills checklists, manuals, and tests— a lot of options and very challenging to differentiate
    • Their mobile application is not user-friendly, it crashes, doesn't load certain courses, doesn't play audio on other ones, and has very poor performance.
    Read full review
    Likelihood to Renew
    Yext
    No answers on this topic
    Relias LLC
    RMLS have become an important component of our agency's support systems. It provides consistent context for education and trainings as well as being flexible to allow staff to access it on their time. We have found many of the content sessions to be very useful for staff development and supportive of our overall agency goals and strategies.
    Incentivized
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    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Relias LLC
    I enjoy the ease of setup. It has a large course library and selection filter to choose by
    profession and/or module type. Even though it has a generic user
    interface and navigating tools, but it gets the job done. It offers the
    basic and simple delivery, tracking, and reporting.
    Incentivized
    Read full review
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Relias LLC
    Our implementation specialist was second-to-none, and upon 'graduating' from implementation, we were underwhelmed by the support after that. Due to the thoroughness of our implementation, we have had few occasions to contact support. We've been passed among several different contact persons, but have always received answers to our questions.
    Incentivized
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    Implementation Rating
    Yext
    No answers on this topic
    Relias LLC
    It was very easy to implement. It's cloud based, so the most difficult part was getting users loaded.
    Incentivized
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    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
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    Relias LLC
    Relias has significantly more and higher quality training courses and video offerings than any competitor in the space. At the end of the day, it's about the caregivers receiving as much information they can to be successful.
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
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    Relias LLC
    • We have been able to manage a large amount of training for a diverse work force more efficiently.
    • We are adding functionality to be able to use the system to circulate materials to our workforce where documentation of knowledge/understanding is needed,
    Incentivized
    Read full review
    ScreenShots

    Relias Learning Management System Screenshots

    Screenshot of the Relias platform