Relias works in behavioral health
Joe Roszak | TrustRadius Reviewer
April 10, 2018

Relias works in behavioral health

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Relias Learning Management System

We use RLMS across our whole agency and it used to address mandated staff trainings, specialized trainings, HR mandated trainings to support staff with performance deficiencies, board education, compliance trainings, on-boarding of new staff to our complex agency and we have developed a library of special trainings and educational sessions. I also have recommended RLMS for leadership development and management trainings. It is our 'go to' support tool for many of our administrative tasks and duties.
  • Proving mandatory staff trainings such as blood borne pathogens.
  • Provides uniform board trainings on HIPAA expectations.
  • Provides support to staff who have work deficiencies and may have disciplinary action.
  • Develop analytics!!!
  • The more interactive, the better the training tool. I also appreciate more ability to customize the leadership modules to better reflect our agency values.
  • Positive impact in terms of a staff resource/tool for rolling out new policies or procedures.
  • Positive impact for providing ease of access, consistency of content, recording of trainings/sessions completed and supporting staff development.
  • Perhaps RLMS could develop an analytics sessions specific to population health management and general health care services. These are important components of an integrative system of care and often hardest to communicate the value to folks highly trained just in behavioral health.
  • None
Not applicable as RLMS was our first and only choice.
I believe computer based training is extremely well suited for our workforce. We need the flexibility to allow staff to access the trainings at their convenience or during lull periods of their workday. In addition many of us access the RLMS during the evenings or weekends, when we actually have some time to think. In addition the CBT are consistent and I'm assured each staff member is getting exactly the same content material and testing.

Using Relias Learning Management System

300 - Clinical staff, outpatient services, inpatient services, intensive outpatient services, permanent supportive housing, supportive employment, foster care, psychiatric day treatment for children and adults, home based services, school based services, jail based services, primary care office based, accounting, facilities, IT, administration, human resources and payroll.
4 - Typically our RLMS is supported primarily by our HR staff with technical support from our IT staff. The skills required range from technical expertise to simple patience. HR staff use the RLMS mostly in support of on-boarding new staff, assuring mandated trainings are completed and to support staff with performance improvement needs.
  • Staff training on mandatory state/federal trainings.
  • Staff training for on-boarding to the agency. Specifically to assist with training/education regarding our electronic health records system.
  • Management and leadership development.
  • In 2012, we pioneered the development of a co-location, integrative care and because nothing like this was done anywhere else in the US, we depended on RLMS to capture our cultural changes and rational to share with our ever changing workforce.
  • We used RLMS to develop a specific learning library that was focused on our agency, such as our electronic medical records utilization.
  • We use RLMS to assist our QA department in the development and tracking of our compliance mandates.
  • I recommend the development of trainings specifics to analytics and population health management.
  • Additional trainings in management and leadership. I understand this is being done with certificates of excellence and I need to review that more fully.
RMLS have become an important component of our agency's support systems. It provides consistent context for education and trainings as well as being flexible to allow staff to access it on their time. We have found many of the content sessions to be very useful for staff development and supportive of our overall agency goals and strategies.