Hearsay, now part of Yext vs. StringeeX
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Hearsay, now part of Yext | Score8.9 out of 10 | N/A | After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools. | N/A |
StringeeX | Score8 out of 10 | Small Businesses (1-50 employees) | StringeeX is a customer support platform that lets users connect with customers on any channel (phone, video call, chat, email, social, etc). The platform is designed to make it easy to keep track of all support requests, answer questions quickly, and monitor customer service agent's effectiveness. Accessible by desktop and mobile app, it can integrate with most of popular CRM and Helpdesk tools. The vendor states they are trusted by over 500 companies such as Viettel, Mobifone, Misa, Golden… | N/A |
| Hearsay, now part of Yext | StringeeX | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Hearsay, now part of Yext | StringeeX | |
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| Small Businesses | Simplify360 Score7.8 out of 10 | Zendesk Talk Score8.2 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | Genesys Multicloud CX (discontinued) Score8 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | Bright Pattern Contact Center Score8.4 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Hearsay, now part of Yext | StringeeX | |
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| Likelihood to Recommend | 9.0 | 8.0 |
| Usability | 9.0 | - |
| Support Rating | 9.0 | 7.3 |
| Hearsay, now part of Yext | StringeeX | |
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| ScreenShots | StringeeX Screenshots |


