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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    TaskRay

    Score9 out of 10
    N/ATaskRay is a project management platform for managing project within Salesforce. It enables work to be planned quickly and efficiently, across geographically distributed teams. It supports collaboration using Chatter groups, and file sharing.

    $15

    per month

    Pricing
    Hearsay, now part of YextTaskRay
    Editions & Modules
    No answers on this topic
    TaskRay
    $25.00
    per month
    Offerings
    Pricing Offerings
    Hearsay, now part of YextTaskRay
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Hearsay, now part of YextTaskRay
    Project Management
    Comparison of Project Management features of Hearsay, now part of Yext and TaskRay
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    TaskRay
    8.6
    5 Ratings
    11% above category average
    Task Management00 Ratings8.75 Ratings
    Resource Management00 Ratings8.34 Ratings
    Gantt Charts00 Ratings9.34 Ratings
    Scheduling00 Ratings10.04 Ratings
    Workflow Automation00 Ratings9.05 Ratings
    Team Collaboration00 Ratings9.05 Ratings
    Support for Agile Methodology00 Ratings8.34 Ratings
    Support for Waterfall Methodology00 Ratings8.02 Ratings
    Document Management00 Ratings6.32 Ratings
    Email integration00 Ratings9.02 Ratings
    Mobile Access00 Ratings9.02 Ratings
    Timesheet Tracking00 Ratings10.01 Ratings
    Change request and Case Management00 Ratings8.02 Ratings
    Budget and Expense Management00 Ratings8.02 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Hearsay, now part of Yext and TaskRay
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    TaskRay
    8.5
    3 Ratings
    10% above category average
    Invoicing00 Ratings8.01 Ratings
    Project & financial reporting00 Ratings9.03 Ratings
    Integration with accounting software00 Ratings8.52 Ratings
    Best Alternatives
    Hearsay, now part of YextTaskRay
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextTaskRay
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.3
    (5 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Hearsay, now part of YextTaskRay
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    Bracket Labs
    TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.
    Incentivized
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    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Bracket Labs
    • Onboarding Templates
    • Scheduling Onboarding tasks and assignments to client and employees
    • Creating project logs so that everyone knows what is being worked on
    Incentivized
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
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    Bracket Labs
    • Unfortunately TaskRay does not allow us to share templates externally with customers.
    • We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect.
    Incentivized
    Read full review
    Likelihood to Renew
    Yext
    No answers on this topic
    Bracket Labs
    It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately
    Incentivized
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
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    Bracket Labs
    Easy Easy Easy to use
    Incentivized
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    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
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    Bracket Labs
    I have not had many support issues but when I have, they have been courteous helpful, and solved the issue
    Incentivized
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    Implementation Rating
    Yext
    No answers on this topic
    Bracket Labs
    Again, just like the app, the implementation was very easy.
    Incentivized
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    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
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    Bracket Labs
    We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason we may not end up going with TaskRay is lack of templates and slightly stunted reporting features (this is mainly due to Salesforce limitations). Our organization is growing so quickly, we need to consider tools that are better able to regiment processes in a larger group of Customer Service Representatives and give management more detailed insight into those activities.
    Incentivized
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    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
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    Bracket Labs
    • It was highly effective in organizing projects and sprints.
    • Time cards were easy to manage.
    • TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications.
    Incentivized
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    ScreenShots