TaskRay

TaskRay

TaskRay

11 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
TaskRay	Score 9.0 out of 10	N/A	TaskRay is a project management platform for managing project within Salesforce. It enables work to be planned quickly and efficiently, across geographically distributed teams. It supports collaboration using Chatter groups, and file sharing.	$15 per month

Pricing

TaskRay

Editions & Modules

TaskRay: $25.00
per month

Offerings

Pricing Offerings
TaskRay
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	TaskRay
Considered Both Products	TaskRay Verified User Director Chose TaskRay In our comparison, TaskRay was the most robust client care and onboarding tool. It had a lot of different features and advantages that we are excited to take advantage of. Incentivized Helpful? Leah Sevey Customer Success Program Manager Chose TaskRay The main reason we chose TaskRay over the others is because it connects to Salesforce. Our sales team already uses several software solutions and the last thing they need is another thing to log into each day. We like the price compared to other PM solutions and we like all of … Incentivized Helpful? Rich Beliveau Senior Success Manager Chose TaskRay TaskRay is a simple solution to install and get moving with. Project creation, stage setup, and task creation are just a few great features that are simple to set up. Remedyforce & Service Manager are a more enterprise type application for more service desk type environments. … Incentivized Helpful? Micah Jones Chief Information Officer Chose TaskRay TaskRay does not require you to be a certified project manager to manage your project like MS Project. We also tried using the Salesforce free project solution but it's not as tightly integrated with SF as the TaskRay and again not nearly as easy to use. We also used … Incentivized Helpful? HM Hilary Mohs Client Services Specialist Chose TaskRay We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason … Incentivized Helpful?

Features

TaskRay

Project Management

Comparison of Project Management features of Product A and Product B
	TaskRay 8.6 5 Ratings 11% above category average
Task Management	8.75 Ratings
Resource Management	8.34 Ratings
Gantt Charts	9.34 Ratings
Scheduling	10.04 Ratings
Workflow Automation	9.05 Ratings
Team Collaboration	9.05 Ratings
Support for Agile Methodology	8.34 Ratings
Support for Waterfall Methodology	8.02 Ratings
Document Management	6.32 Ratings
Email integration	9.02 Ratings
Mobile Access	9.02 Ratings
Timesheet Tracking	10.01 Ratings
Change request and Case Management	8.02 Ratings
Budget and Expense Management	8.02 Ratings

Professional Services Automation

Comparison of Professional Services Automation features of Product A and Product B
	TaskRay 8.5 3 Ratings 10% above category average
Invoicing	8.01 Ratings
Project & financial reporting	9.03 Ratings
Integration with accounting software	8.52 Ratings

Best Alternatives
	TaskRay
Small Businesses	Stackby Score 9.0 out of 10
Medium-sized Companies	InEight Score 9.5 out of 10
Enterprises	InEight Score 9.5 out of 10
All Alternatives	View all alternatives

User Ratings
	TaskRay
Likelihood to Recommend	8.3 (5 ratings)
Likelihood to Renew	10.0 (1 ratings)
Usability	10.0 (1 ratings)
Support Rating	10.0 (1 ratings)
Implementation Rating	10.0 (1 ratings)

User Testimonials
	TaskRay
Likelihood to Recommend	Bracket Labs TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating. Incentivized Rich Beliveau Senior Success Manager Read full review
Pros	Bracket Labs Onboarding Templates Scheduling Onboarding tasks and assignments to client and employees Creating project logs so that everyone knows what is being worked on Incentivized Verified User Anonymous Read full review
Cons	Bracket Labs Unfortunately TaskRay does not allow us to share templates externally with customers. We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect. Incentivized Leah Sevey Customer Success Program Manager Read full review
Likelihood to Renew	Bracket Labs It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately Incentivized Micah Jones Chief Information Officer Read full review
Usability	Bracket Labs Easy Easy Easy to use Incentivized Micah Jones Chief Information Officer Read full review
Support Rating	Bracket Labs I have not had many support issues but when I have, they have been courteous helpful, and solved the issue Incentivized Micah Jones Chief Information Officer Read full review
Implementation Rating	Bracket Labs Again, just like the app, the implementation was very easy. Incentivized Micah Jones Chief Information Officer Read full review
Alternatives Considered	Bracket Labs We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason we may not end up going with TaskRay is lack of templates and slightly stunted reporting features (this is mainly due to Salesforce limitations). Our organization is growing so quickly, we need to consider tools that are better able to regiment processes in a larger group of Customer Service Representatives and give management more detailed insight into those activities. Incentivized HM Hilary Mohs Client Services Specialist Read full review
Return on Investment	Bracket Labs It was highly effective in organizing projects and sprints. Time cards were easy to manage. TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications. Incentivized Rich Beliveau Senior Success Manager Read full review
ScreenShots