TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Helium 10

    Score8.6 out of 10
    N/AThe Helium 10 Software Suite, from Helium 10 in Irvine, is designed to help users gain an advantage over competitors on Amazon. For more sales, more time, lower PPC costs, and to discover hidden keywords competitors don’t use, the vendor offers Helium 10.

    $29

    per month

    Narvar

    Score8 out of 10
    N/ANarvar, headquartered in San Francisco, offers their post-purchase oriented customer experience platform, providing shipment tracking, customer pick up options, notifications, and purchase return capabilities and features.N/A
    Pricing
    Helium 10Narvar
    Editions & Modules
    Starter (billed annually)
    $29
    per month
    Starter
    $39
    per month
    Platinum (billed annually)
    $79
    per month
    Platinum
    $99
    per month
    Diamond (billed annually)
    $229
    per month
    Diamond
    $279
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Helium 10Narvar
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Helium 10Narvar
    Small Businesses
    Rithum
    Score6.2 out of 10
    MindTouch
    Score7 out of 10
    Medium-sized Companies
    No answers on this topic
    Sogolytics
    Score9 out of 10
    Enterprises
    No answers on this topic
    Medallia
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Helium 10Narvar
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.4
    (5 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Helium 10Narvar
    Likelihood to Recommend
    Helium 10
    I find it very well suited to market analysis and competitor research. It helps you understand where your products fit within the product segment and identify profitable opportunities.
    Incentivized
    Read full review
    Narvar
    If you're not on a platform that has a branded post-purchase landing page or in-email estimated delivery date script, Narvar provides this experience. It's a nice-to-have for any brand that wants to provide a seamless, branded shopping experience for their customers. Narvar's grown rapidly and it seems they are increasing costs, which may be prohibitive and hard to justify for smaller companies.
    Incentivized
    Read full review
    Pros
    Helium 10
    • Product sales history
    • Keyword research
    • Inventory Management
    Incentivized
    Read full review
    Narvar
    • Narvar offered us a turn-key solution that we had up and running in less than a month.
    • Narvar offered several out of the box widgets (solutions) to help build/customize content (calendar view, milestone icons, SMS messaging and personalize content based on items purchased).
    • Narvar's solution is scalable/expandable to include returns (once we are ready).
    Read full review
    Cons
    Helium 10
    • Variation analysis is possible but more cumbersome than necessary.
    • Sometimes slow to load data.
    • Difficult to translate keywords reports straight to Amazon listings.
    Incentivized
    Read full review
    Narvar
    • Pricing is much more expensive than competitors.
    • UI Design is often lacking.
    Incentivized
    Read full review
    Usability
    Helium 10
    The data injection into the Amazon website is pretty intuitive and well laid out. The extension and the website are somewhat clunky, and it's more difficult to engage with them effectively.
    Incentivized
    Read full review
    Narvar
    No answers on this topic
    Support Rating
    Helium 10
    No answers on this topic
    Narvar
    Once it's set up, it doesn't require much support. We used to have quarterly or bi-annual touch bases with an account person to review our rating and customer usage but haven't heard from them in a while - either because we're too small or they got rid of this interaction. Can't say we miss it though because we can see our rating and feedback, and there is only so much you can do within the confines of the platform without adding on new functionality.
    Incentivized
    Read full review
    Alternatives Considered
    Helium 10
    Helium 10 was recommended to me by a very successful Amazon seller and business owner so I did not do much looking. I know Jungle Scout is similarly priced and capable. I have someone in my network now that uses it. Sometimes I will ask them to run ASIN data for me when H10 is being inconsistent and it seems to be able to produce a good report for me.
    Incentivized
    Read full review
    Narvar
    At the time, Narvar had no other competitors to my knowledge. We looked at building this functionality in house which had a 3 month estimate. Everyone involved happily welcomed the tool.
    Read full review
    Return on Investment
    Helium 10
    • It has allowed us to identify new products to sell
    • It is lacking in some of its specific sales data
    Incentivized
    Read full review
    Narvar
    • Not sure we could attribute ROI to this tool.
    Incentivized
    Read full review
    ScreenShots