Help Desk Migration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Help Desk Migration
Score 9.8 out of 10
Mid-Size Companies (51-1,000 employees)
Help Desk Migration is a tool used to transfer data from one platform to another securely, accurately, and with no downtime.N/A
Pricing
Help Desk Migration
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Help Desk Migration
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Help Desk Migration
Considered Both Products
Help Desk Migration
Chose Help Desk Migration
Mainly used vendor PS teams and individual consultants in the past plus some more enterprise-gearer ETL platforms. Relokia's Help Desk Migration service beats them all by a massive margin due to low cost, high speed and low complexity
Best Alternatives
Help Desk Migration
Small Businesses
HYCU
HYCU
Score 8.8 out of 10
Medium-sized Companies
Matillion
Matillion
Score 8.5 out of 10
Enterprises
Oracle GoldenGate
Oracle GoldenGate
Score 8.0 out of 10
All AlternativesView all alternatives
User Ratings
Help Desk Migration
Likelihood to Recommend
10.0
(2 ratings)
Usability
10.0
(2 ratings)
User Testimonials
Help Desk Migration
Likelihood to Recommend
Help Desk Migration
Any time you have a complex migration project where losing critical data isn't an option. We previously used Help Desk Migration to migrate from Salesforce Service Cloud to Zendesk, and after a seamless migration, they were the perfect partner to enlist for the migration to Odoo Helpdesk. If you need reliability, structured mapping, and a communicative team to guide you through the process, this platform is for you.
Read full review
Pros
Help Desk Migration
  • Very responsive support team.
  • Great step by step instructions.
  • Ability to rerun the migration.
Read full review
Cons
Help Desk Migration
  • There is little room for improvement in the GUI
Read full review
Usability
Help Desk Migration
Very quick to setup, easy to manage and the team at Relokia guides you step by step if needed
Read full review
Alternatives Considered
Help Desk Migration
Mainly used vendor PS teams and individual consultants in the past plus some more enterprise-gearer ETL platforms. Relokia's Help Desk Migration service beats them all by a massive margin due to low cost, high speed and low complexity
Read full review
Return on Investment
Help Desk Migration
  • In terms of time spent, Help Desk Migration cut our time down to just a fraction of what it would have been had we migrated the articles ourselves. This saved us a tremendous amount of time, manpower, and overtime.
Read full review
ScreenShots

Help Desk Migration Screenshots

Screenshot of selecting the source and target platforms.Screenshot of mapping data for an accurate migration process.Screenshot of running the Demo Migration, which includes transferring 20 tickets and 20 articles.Screenshot of reviewing the demo migration results.Screenshot of adjusting the mapping and refining the data migration path.Screenshot of the migration progress — duration depends on the number of records being migrated.