Complex Migration Made Simple.
February 24, 2026
Complex Migration Made Simple.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Help Desk Migration
We were looking for a partner to migrate our Zendesk data to Odoo Helpdesk, and Help Desk Migration was up to the challenge. They custom-built the Odoo integration with their platform, making the migration seamless. After logging in to both platforms and verifying our accounts, the data migration was automatic. We had over 25,000 tickets and needed complex filtering, and Help Desk Migration made that easy!
Pros
- Communication - proactive emails informing you of where you are in the process.
- Comprehensive UI - provides step-by-step instructions on authenticating and setting up the platform, making it easy to get started.
- Mapping - the process was incredibly easy, from predefined maps to adding custom fields; each step was simple.
Cons
- Some fields could use better descriptions, but overall, everything is well labeled and documented, and the team is readily available for any questions.
- Data Continuity - keeping our customer data intact as the business evolves through platforms.
- Data Hygiene - proper mapping reduces duplicates and keeps our data clean and easy to read.
Do you think Help Desk Migration delivers good value for the price?
Yes
Are you happy with Help Desk Migration's feature set?
Yes
Did Help Desk Migration live up to sales and marketing promises?
Yes
Did implementation of Help Desk Migration go as expected?
Yes
Would you buy Help Desk Migration again?
Yes
Comments
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