Help Desk Migration vs. LinkFixer Advanced

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Help Desk Migration
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Help Desk Migration is a tool used to transfer data from one platform to another securely, accurately, and with no downtime.N/A
LinkFixer Advanced
Score 0.0 out of 10
N/A
A migration solution that eliminate data loss caused by broken links. LinkFixer Advanced automatically protects and fixes links when moving or renaming files. LinkFixer Advanced offers multiple tools that take care of links both before and after a data migration, server refresh or file system restructuring. For massive time-savings and uninterrupted data availability, the solution will protect working links or find and fix broken links in millions of files…N/A
Pricing
Help Desk MigrationLinkFixer Advanced
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Help Desk MigrationLinkFixer Advanced
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsLinkFixer Advanced custom pricing upon request. Free trial available. Set-up is easy and user-friendly. Tech Support personnel will happily help, if you need it, at no charge for those on the maintenance program. If you want someone to do the work for you, optional paid consulting is also available.
More Pricing Information
Best Alternatives
Help Desk MigrationLinkFixer Advanced
Small Businesses
HYCU
HYCU
Score 8.7 out of 10
HYCU
HYCU
Score 8.7 out of 10
Medium-sized Companies
Matillion
Matillion
Score 8.3 out of 10
Matillion
Matillion
Score 8.3 out of 10
Enterprises
Oracle GoldenGate
Oracle GoldenGate
Score 8.1 out of 10
Oracle GoldenGate
Oracle GoldenGate
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Help Desk MigrationLinkFixer Advanced
Likelihood to Recommend
10.0
(2 ratings)
-
(0 ratings)
Usability
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
Help Desk MigrationLinkFixer Advanced
Likelihood to Recommend
Help Desk Migration
Thanks to the quick response from the support team, I was able to maintain an ongoing dialogue and get questions answered promptly throughout the project. Their responsiveness made it easy to request and implement specific changes, such as disabling comments on all migrated articles, without delaying our migration timeline.
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LinkTek
No answers on this topic
Pros
Help Desk Migration
  • Listening and gathering information
  • Transitioning work among their staff - we talked to 4 different people during the project, and ever single person was up to speed on the work and status
  • Reasonably priced
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LinkTek
No answers on this topic
Cons
Help Desk Migration
  • I think the field map could be a little more entuitive with better explanations of what each field is for.
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LinkTek
No answers on this topic
Usability
Help Desk Migration
Both their demo and full migrations are pretty easy to use
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LinkTek
No answers on this topic
Return on Investment
Help Desk Migration
  • In terms of time spent, Help Desk Migration cut our time down to just a fraction of what it would have been had we migrated the articles ourselves. This saved us a tremendous amount of time, manpower, and overtime.
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LinkTek
No answers on this topic
ScreenShots

Help Desk Migration Screenshots

Screenshot of selecting the source and target platforms.Screenshot of mapping data for an accurate migration process.Screenshot of running the Demo Migration, which includes transferring 20 tickets and 20 articles.Screenshot of reviewing the demo migration results.Screenshot of adjusting the mapping and refining the data migration path.Screenshot of the migration progress — duration depends on the number of records being migrated.