Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Help Lightning
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…
$75,000
per year
Mailfence
Score 7.0 out of 10
N/A
Mailfence is a secure and private email collaboration suite that offers OpenPGP encryption. The solution includes a suite of features such as Mailfence Email, Documents, Calendar, and
$0
Proton Mail
Score 9.1 out of 10
N/A
Proton Mail, from Proton Technologies, boasts being the world’s largest encrypted email provider. An email server, the vendor states their mission is to defend the right to privacy by making end-to-end encrypted email easy enough for anyone to use, and offers free email accounts without ads, and fully encrypted storage wtih servers hosted in Geneva. The ProtonMail high-tier Visionary plan also includes VPN, via the inclusion of Proton Technologies' ProtonVPN service.
$4.99
per month per user
Pricing
Help LightningMailfenceProton Mail
Editions & Modules
Enterprise
$75,000
per year per installation
FREE
$0
Entry
$2.50
per user, per month
PRO
$7.50
per user, per month
ULTRA
$25
per user, per month
Proton Free
$0
Up to 1 GB total storage & 150 messages per day
Mail Plus
$4.99
per month 15 GB total Storage and 10 email addresses
Proton Unlimited
$12.99
per month Access to all Proton apps and premium features
Offerings
Pricing Offerings
Help LightningMailfenceProton Mail
Free Trial
NoYesNo
Free/Freemium Version
NoYesYes
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional DetailsSolutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help.
More Pricing Information
Community Pulse
Help LightningMailfenceProton Mail
Best Alternatives
Help LightningMailfenceProton Mail
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Getscreen.me
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Score 9.6 out of 10
Paubox Email Suite
Paubox Email Suite
Score 9.0 out of 10
Paubox Email Suite
Paubox Email Suite
Score 9.0 out of 10
Medium-sized Companies
Action1
Action1
Score 9.5 out of 10
OpenText Core Email Encryption
OpenText Core Email Encryption
Score 9.6 out of 10
OpenText Core Email Encryption
OpenText Core Email Encryption
Score 9.6 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
DataMotion
DataMotion
Score 9.3 out of 10
DataMotion
DataMotion
Score 9.3 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Help LightningMailfenceProton Mail
Likelihood to Recommend
10.0
(1 ratings)
7.0
(1 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Help LightningMailfenceProton Mail
Likelihood to Recommend
Help Lightning
I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.
Read full review
Mailfence
This is a great tool for any business that manages a high flow of emails and communications with both employees and also clients or customers. It is also a perfect tool if you manage private or delicate data that needs to be kept safe, like payment details of clients or business transactions with customers, especially if said customers are other big companies. This tool will make sure to have all the company's information and communications in a safe easy to use place
Read full review
Proton
Good if you like privacy and not having your data mined for advertizing and AI training.
Read full review
Pros
Help Lightning
  • Sharing graphics, images and other resources.
  • Connect remotely with different experts.
  • Favors team work, even remotely.
Read full review
Mailfence
  • The contact book is easy to use and modify.
  • The calendar allows to share events with coworkers.
  • It encrypts information and keeps it safe.
Read full review
Proton
  • Secure encrypted email hosting
  • Connection with Outlook works well
  • Works well on all platforms: web, Windows, MacOS, Android, iOS
  • Low monthly cost for email plus all the associated apps
Read full review
Cons
Help Lightning
  • It needs a strong network or signal connection.
  • Nothing else.
Read full review
Mailfence
  • The interface is too blank, it could be personalizable.
  • Fonts and size of text could have room to modification.
  • Accessing and sharing documents outside the tool is difficult.
Read full review
Proton
  • Exporting email (which I like to do for archiving) is awkward and slow.
  • Proton Mail Bridge (which allows access from other email readers like Outlook) sometimes has synchronization issues. Lately these just resolve themselves.
Read full review
Usability
Help Lightning
No answers on this topic
Mailfence
No answers on this topic
Proton
Mostly intuitive and easy to use. A bit harder if you stick with two passwords (one for the account and one for the encryption).
Read full review
Alternatives Considered
Help Lightning
I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.
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Mailfence
No answers on this topic
Proton
Proton had a wider offering of products like vpn and drive. I ended up paying for a yearly subscription, I liked it so much.
Read full review
Return on Investment
Help Lightning
  • Makes work team better, even remotely.
  • Allows to share important information and get constantly retro alimentations.
  • Helps us to respect the Covid-19 prevention measures, while continue working.
Read full review
Mailfence
  • It made communication inside the company fluid and easy
  • Less time checking various emails or looking for contact's email addresses means more time of productivity
  • Better organization means more fluid work productivity and better results with clients
Read full review
Proton
  • Easy to link with my business domain and email.
Read full review
ScreenShots

Help Lightning Screenshots

Screenshot of Help Lightning's AR-enabled Remote Visual Guidance software.Screenshot of An expert providing help can reach into the field of view of an onsite technician or customer.Screenshot of Common tools can also be brought into the field of view to help solve problems.Screenshot of Product experts can work virtually side-by-side with anyone, anywhere in the world.Screenshot of Help Lightning supports problem solving involving complex and critical equipment.

Mailfence Screenshots

Screenshot of Mailfence EmailScreenshot of Mailfence DocumentsScreenshot of Mailfence CalendarScreenshot of Mailfence Contacts