Help Lightning vs. Quip
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Help Lightning | Score10 out of 10 | Enterprise companies (1,001+ employees) | Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,… | $75,000 per year |
Quip | Score8.4 out of 10 | N/A | Quip is a collaboration tool, from Salesforce, that helps sales teams accelerate business in real-time with embedded documents, live Salesforce data, and other built-in collaboration features. | $120 per year per user |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Solutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help. | All editions include unlimited personal documents and folders and a custom subdomain. Paid versions include unlimited document revision history, message archive and group sharing. | ||||||||||||||
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| Help Lightning | Quip | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 90% Would buy again 18 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 94% Delivers good value for the price 17 Answers | |
| Happy with the feature set | ||
No answers on this topic | 95% Happy with the feature set 19 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | 100% Lived up to sales and marketing promises 16 Answers | |
| Implementation went as expected | ||
No answers on this topic | 100% Implementation went as expected 16 Answers | |
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| Help Lightning | Quip | |
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| Small Businesses | LogMeIn Rescue Score8.2 out of 10 | Flock Score9.5 out of 10 |
| Medium-sized Companies | BeyondTrust Remote Support Score8.6 out of 10 | Troop Messenger Score9.8 out of 10 |
| Enterprises | TeamViewer Score8.6 out of 10 | Cisco Business Edition 7000 (discontinued) Score9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Help Lightning | Quip | |
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| Likelihood to Recommend | 10.0 | 8.9 |
| Usability | - | 8.8 |
| Support Rating | - | 9.1 |
| Help Lightning | Quip | |
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| Usability | No answers on this topic |
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| Support Rating | No answers on this topic |
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| ScreenShots | Help Lightning Screenshots | Quip Screenshots |











