Item: Quip
Rating: 10
Author: Verified User

Overall Satisfaction with Quip

Use Cases and Deployment Scope

We use Quip for a variety of different things, whether we use it for individual doc writing or contributing to a doc, so we may have multiple people who have to offer a doc and so we use it for collaboration in writing it, publishing it, we'll use it for putting together data, putting together concepts and sharing it out with other people within the company.

Pros and Cons

Pros

I think it's really great for collaboration. In the past using things like Microsoft Word in a SharePoint or something or in some sort of shared file folder, people would typically overwrite other people's stuff or it would mess up a document because people would edit it while somebody else was editing it then save it. What Quip does really is allow multiple people (we've had somewhere up as 20 plus people contributing to a doc) all at the same time and there was very little override or problems collaborating on the docs. It's really great for collaboration.
I think it does a really great job of file structure so you can save it in folders, you can basically use it as a knowledge repository if you wanted to. So I think it does a really great job of that.

Cons

I think the search could be a little bit better. Sometimes when you're searching for a file, especially if your company uses it extensively, you have lots of files that are the same name, there's an option to search for by author and it doesn't always work and so it takes some time to search for things. Maybe if it had an AI powered search or a little bit better elastic search, then I think it would really enhance the product.

Return on Investment

I think it's mainly been positive. It's allowed us to really be able to get multiple people offering a doc very easily. It's very easy to spin up a new one. It's very easy to share it. It's really easy to restrict access if you need to restrict access. So I think it's allowed us to move rather fast, especially at Amazon our doc writing is extremely important and you need a lot of people to contribute to those documents, so it's really allowed us to collaborate well together and get projects done faster or tackle things a lot faster.

Usability

I think I would probably give it a 10 if it had more versioning control, more functions in the spreadsheets, et cetera.

Alternatives Considered

Atlassian Confluence, Microsoft SharePoint and OneNote

Confluence is one that I think is semi comparable. I think SharePoint is very similar in nature and OneNote would be comparable as well. I think from a collaboration standpoint it's probably the best out of them. Like I said, it's not very good for version control. I think Confluence does a much better job of versioning control, but as far as all the other ones, I think it does way better than OneNote or SharePoint.

Key Insights

Do you think Quip delivers good value for the price?

Yes

Are you happy with Quip's feature set?

Yes

Did Quip live up to sales and marketing promises?

Yes

Did implementation of Quip go as expected?

Yes

Would you buy Quip again?

Yes

Other Software Used

Salesforce CMS, Slack, Atlassian Confluence

Likelihood to Recommend

I think collaboration is probably the best use case for it allows really good drafts of documents. I think it's really good use case if you want to go track edits to documents as well. It's probably not really good for versioning control, but it's definitely, it's very, very lightweight and so you can use it on a mobile device, you can use it in any web browser. So it's very easy to use, very easily accessible. I probably wouldn't use it from a spreadsheet perspective. Well I think some of the primary functions of data sheets are there. It doesn't have some of the more complex formulas that you would typically get from Excel or something like that

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