HelpSite vs. Tettra

HelpSite

Tettra

12 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
HelpSite	N/A	N/A	HelpSite is a simple service to helps setup a support center, or "help site". HelpSite gives: 1) a support site with FAQs and knowledge base. 2) A contact form that auto-suggests articles as someone types their message. 3) A search box that works like magic to find relevant helpful articles.	N/A
Tettra	Score10 out of 10	Small Businesses (1-50 employees)	Tettra helps teams that use Slack organize and share important knowledge in one central, searchable, manageable place.	N/A

Pricing

HelpSite

Tettra

No answers on this topic

No answers on this topic

Pricing Offerings
HelpSite	Tettra
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Active users are people who sign up for Tettra with their Slack account

Best Alternatives
	HelpSite	Tettra
Small Businesses	Slite Score5.7 out of 10	Slite Score5.7 out of 10
Medium-sized Companies	Bloomfire Score8.4 out of 10	Bloomfire Score8.4 out of 10
Enterprises	Bloomfire Score8.4 out of 10	Bloomfire Score8.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	HelpSite	Tettra
Likelihood to Recommend	- (0 ratings)	8.0 (3 ratings)
Support Rating	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	HelpSite	Tettra
Likelihood to Recommend	HelpSite No answers on this topic	Tettra, Inc. Tettra is excellent for a small team wiki. It is easy to set-up and use, and for many teams the free version is enough. New features are added regularly. One of the features I would like to see is 2FA for email accounts or even SAML integration. Incentivized Verified User Read full review
Pros	HelpSite No answers on this topic	Tettra, Inc. Easily access revision history Suggest pages to create Find information Incentivized Verified User Read full review
Cons	HelpSite No answers on this topic	Tettra, Inc. More integrations More options for presentation More customization options Incentivized Verified User Read full review
Support Rating	HelpSite No answers on this topic	Tettra, Inc. I base the rating on the online availability of the help system. The product is quite intuitive but the questions I did have were answered on the online help. That is always better than having to contact support as then you have to wait longer than just a search on the website. Incentivized Verified User Read full review
Alternatives Considered	HelpSite No answers on this topic	Tettra, Inc. Tettra provides an easy interface, but feels limited in its feauture set. When I need to incorporate more granular permissions or live collaboration I use Google Drive. Incentivized Verified User Read full review
Return on Investment	HelpSite No answers on this topic	Tettra, Inc. Easier to find information Meets you on the platforms you already use - ie Slack and Google. Incentivized Verified User Read full review
ScreenShots