HelpSpot is an affordable, web-based help desk system. It is available as a SaaS product or can be hosted by the customer behind a firewall. Pricing is by named user.
$49
per month
Pricing
HelpSpot
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
HelpSpot
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup Fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
HelpSpot
Considered Both Products
HelpSpot
Verified User
Former Employee
Chose HelpSpot
HelpSpot's capabilities certainly exceed those of Microsoft Outlook. With the organizational functions and HTML expertise, it allowed our team to complete tasks that were not even achievable with our prior system. It was a great product that I know that company is still using …
HelpSpot appears to be more of an old-school product but much of the recent technology is running under the surface. It has much of the compexity and customization available with Jira in tandem with the easy communications interface, not unlike Zendesk ,and some of the …