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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Heroku Platform

    Score7.6 out of 10
    N/AThe Heroku Platform, now from Salesforce, is a platform-as-a-service based on a managed container system, with integrated data services and ecosystem for deploying modern apps. It takes an app-centric approach for software delivery, integrated with developer tools and workflows. It’s three main tool are: Heroku Developer Experience (DX), Heroku Operational Experience (OpEx), and Heroku Runtime. Heroku Developer Experience (DX) Developers deploy directly from tools like…

    $85

    per month

    SUSE Rancher

    Score9.4 out of 10
    N/ADeveloped by Rancher Labs and now from SUSE, Rancher is open-source software that enables organizations to deploy and manage Kubernetes at scale, on any infrastructure across the data center, cloud, branch offices, and the network edge. Rancher centrally manages Kubernetes clusters across the organization in order to ensure security and accelerate transformation. Rancher is also available hosted. Hosted Rancher is a fully managed Rancher control plane - presented as the fastest, most cost…

    $7,594.99

    per year up to 500 nodes

    Pricing
    Heroku PlatformSUSE Rancher
    Editions & Modules
    Production
    $25.00
    per month
    Advanced
    $250.00
    per month
    Subscription license
    7,594.99
    per year up to 500 nodes
    Standard Subscription
    11,234.99
    per year 10 nodes
    Priority Subscription
    30,514.99
    per year 10 nodes
    Management Server Priority Subscription
    41,830.99
    per year 1 instance
    Offerings
    Pricing Offerings
    Heroku PlatformSUSE Rancher
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Heroku PlatformSUSE Rancher
    Considered Both Products
    Salesforce
    No answer on this topic
    SUSE
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    100%
    Would buy again
    17 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    100%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    100%
    Implementation went as expected
    15 Answers
    Features
    Heroku PlatformSUSE Rancher
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of Heroku Platform and SUSE Rancher
    Feature
    Heroku Platform
    7.2
    44 Ratings
    7% below category average
    SUSE Rancher
    -
    Ratings
    Ease of building user interfaces6.027 Ratings00 Ratings
    Scalability7.044 Ratings00 Ratings
    Platform management overhead7.043 Ratings00 Ratings
    Workflow engine capability6.030 Ratings00 Ratings
    Platform access control7.043 Ratings00 Ratings
    Services-enabled integration6.042 Ratings00 Ratings
    Development environment creation9.039 Ratings00 Ratings
    Development environment replication9.038 Ratings00 Ratings
    Issue monitoring and notification8.042 Ratings00 Ratings
    Issue recovery7.039 Ratings00 Ratings
    Upgrades and platform fixes7.044 Ratings00 Ratings
    Container Management
    Comparison of Container Management features of Heroku Platform and SUSE Rancher
    Feature
    Heroku Platform
    -
    Ratings
    SUSE Rancher
    7.5
    7 Ratings
    9% below category average
    Security and Isolation00 Ratings8.06 Ratings
    Container Orchestration00 Ratings8.77 Ratings
    Cluster Management00 Ratings7.47 Ratings
    Storage Management00 Ratings6.76 Ratings
    Resource Allocation and Optimization00 Ratings7.66 Ratings
    Discovery Tools00 Ratings6.56 Ratings
    Update Rollouts and Rollbacks00 Ratings7.17 Ratings
    Self-Healing and Recovery00 Ratings7.86 Ratings
    Analytics, Monitoring, and Logging00 Ratings8.07 Ratings
    Best Alternatives
    Heroku PlatformSUSE Rancher
    Small Businesses
    IBM Cloud Foundry
    Score8.5 out of 10
    Mirantis Kubernetes Engine
    Score8 out of 10
    Medium-sized Companies
    IBM Cloud Private
    Score9.6 out of 10
    Amazon Elastic Container Service (Amazon ECS)
    Score8.6 out of 10
    Enterprises
    AWS Elastic Beanstalk
    Score8.6 out of 10
    Kubernetes
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Heroku PlatformSUSE Rancher
    Likelihood to Recommend
    7.0
    (47 ratings)
    8.8
    (17 ratings)
    Likelihood to Renew
    9.5
    (6 ratings)
    10.0
    (1 ratings)
    Usability
    9.2
    (17 ratings)
    8.0
    (3 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.7
    (19 ratings)
    6.8
    (2 ratings)
    Online Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    4.5
    (1 ratings)
    User Testimonials
    Heroku PlatformSUSE Rancher
    Likelihood to Recommend
    Salesforce
    Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.
    Incentivized
    Read full review
    SUSE
    SUSE Rancher as a management tool becomes useful on a larger scale. Small deployments not so much. If someone also requires Kubernetes capacity or storage, Rancher is an excellent choice. Also, without Kubernetes' skills, it is unlikely that Rancher deployment is going to be a success. Then again if someone else is managing your Kubernetes capacity, setting up the software's capacity will yield greater control. Rancher is not a very integrated solution similar to others in the market.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
    • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
    • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
    Incentivized
    Read full review
    SUSE
    • Public and private cloud infrastructure providers based on K8s CAPI
    • REST API that can be used to integrate company services with Rancher
    • GUI that is easy to learn and use in daily operations
    • Builtin GitOps automation solution based on Fleet project
    • It is fully open source
    Read full review
    Cons
    Salesforce
    • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
    • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
    • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
    Incentivized
    Read full review
    SUSE
    • No possibility to snapshot Projects. You can snapshot and restore the whole Kubernetes cluster, but not a Project or Namespace. For this, you have to use external tools.
    • You cannot detach the Rancher-created Kubernetes clusters from Rancher management.
    Read full review
    Likelihood to Renew
    Salesforce
    Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
    Incentivized
    Read full review
    SUSE
    No answers on this topic
    Usability
    Salesforce
    Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for? The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
    Read full review
    SUSE
    Overall it deserves an 8 out of 10. The platform is very easy to use as long as the UI is stable. We have had a few buggy versions in the past. However the CLI is excellent and the platform is simple to manage and maintain. It is easy to deploy and offer for company wide use which increases utilization and ROI.
    Incentivized
    Read full review
    Reliability and Availability
    Salesforce
    Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
    Read full review
    SUSE
    No answers on this topic
    Performance
    Salesforce
    The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
    Read full review
    SUSE
    No answers on this topic
    Support Rating
    Salesforce
    I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.
    Incentivized
    Read full review
    SUSE
    The documentation is quite complete and there is a very active community that is willing to collaborate and answer questions for those who are just starting out.
    Read full review
    Implementation Rating
    Salesforce
    Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
    It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
    Incentivized
    Read full review
    SUSE
    No answers on this topic
    Alternatives Considered
    Salesforce
    Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
    Incentivized
    Read full review
    SUSE
    We started using SUSE Rancher in the early days and spent a large amount of time getting to know and love it. This was before the days of some of the likes of Amazon Web Services who may now provide a cheaper but less feature-rich alternative to SUSE Rancher, however we have yet to explore this.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Salesforce
    No answers on this topic
    SUSE
    The investment for small environments is quite significant. There has to be a compelling case to enhance the areas where SUSE Rancher brings in value to make such a financial leap. There is also a free version to test the value propositions, which will help support the user's buying decisions. More clusters, more volume, more tasks and more complexity in the environment equals more value that Rancher can provide.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • It has been critical in seamlessly operating our platform with runs all of our programs.
    • It has been impressive with its ability to scale quickly which results in the growth of our work.
    • It allows for tracking of different features which allows for quick problem solving which saves us time.
    Read full review
    SUSE
    • Shortens "Time-to-Market" factor for new business applications or implementing new functionalities. From 1 to 50 microservices-based business applications in 6 years.
    • 24/7 availability, generates more money. There are many infrastructure components that are regularly powered-off for maintenance or upgrade, bur we rarely are turning off our downstream Kubernetes clusters where our business applications lives.
    • Single Point of Contact with platform maintenance and development Team, eases implementation of new business applications
    Read full review
    ScreenShots