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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Heroku Platform

    Score7.6 out of 10
    N/AThe Heroku Platform, now from Salesforce, is a platform-as-a-service based on a managed container system, with integrated data services and ecosystem for deploying modern apps. It takes an app-centric approach for software delivery, integrated with developer tools and workflows. It’s three main tool are: Heroku Developer Experience (DX), Heroku Operational Experience (OpEx), and Heroku Runtime. Heroku Developer Experience (DX) Developers deploy directly from tools like…

    $85

    per month

    Pricing
    Heroku Platform
    Editions & Modules
    Production
    $25.00
    per month
    Advanced
    $250.00
    per month
    Offerings
    Pricing Offerings
    Heroku Platform
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Heroku Platform
    Considered Both Products
    Salesforce
    Chose Heroku Platform
    Much easier to use:
    AWS and GCP have many complex services and settings.
    Heroku Platform is simple:
    Incentivized
    Chose Heroku Platform
    Heroku was more extensive in terms of its operating and scaling from what we witnessed by looking into other options and trying to find the best operating system for a new platform.
    Incentivized
    Chose Heroku Platform
    Heroku Platform is much faster to setup, easy to maintain and in terms of ROI makes more sense.
    Incentivized
    Chose Heroku Platform
    Heroku Platform is cheaper to begin with compared to DigitalOcean or Amazon Fargate. The configuration user interface is also arguably easier to understand. With its user friendliness and cheaper tiers, Heroku Platform was our pick to host some of our applications that were …
    Incentivized
    Chose Heroku Platform
    I believe Azure App Service is pretty similar to Heroku as you can in both deploy your backend applications.
    However, the dyno concept and it's drastically simple web dashboard makes Heroku a much better and sane alternative to Azure App Service. In Heroku, you get abstracted of …
    Incentivized
    Chose Heroku Platform
    Kuberbetes is an easily scalable docker based option which should need minimal DevOps, however, it has a pretty high learning curve with many decisions that need to be addressed as well as monitoring, logging and security concerns.
    Incentivized
    Chose Heroku Platform
    Heroku has the advantage of simplifying the development and integration with some services (which in Heroku they call addon) wherein other platforms, certainly for those who don't have much experience, it will take much more development time.
    Incentivized
    Chose Heroku Platform
    Heroku, in my opinion, is the easiest platform to deploy and host web applications on. From collaboration to deployment, everything is well thought out and bulletproof. If you need advanced server functionality, like a VPC, machine-to-machine communication, etc., you will …
    Incentivized
    Chose Heroku Platform
    We chose Heroku solely because we had an end goal of putting our data into Salesforce. The platform allowed us to simplify this.
    Incentivized
    Chose Heroku Platform
    We also use Cloud 66 which provides some of Heroku's features, at a lower price. It still cannot compare to Heroku's ease of use and ability to easily deploy new staging environments though, so we will always use Heroku for at least some of our projects.
    Incentivized
    Chose Heroku Platform
    Heroku is an all in 1 package for deploying and running your services. It provides an easy to use setup and run for 90% of cases. If you have a more complicated infrastructure, you'd definitely need to move to another hosting provider. But if as long as you can operate within …
    Incentivized
    Chose Heroku Platform
    Heroku has advantages over Docker, Google App Engine and AWS products, but it depends largely on your use case. If you are already in AWS, it's probably in your best interest to stay with AWS products. However, other "Cloud Formation/Orchestration" products like Docker are …
    Incentivized
    Chose Heroku Platform
    We kicked the tires on OpenShift before deciding on Heroku, and found the platform to be much less intuitive and well-documented than Heroku. It felt like we were constantly trying to implement workarounds for esoteric platform problems, and eventually the work became too …
    Incentivized
    Chose Heroku Platform
    For a different project, Aptible surpassed Heroku when it came to meeting HIPAA-related requirements, though it offers much less flexibility with add-on services (for obvious reasons). Google App Engine had a much more complicated deployment model and seemed unnecessarily …
    Incentivized
    Chose Heroku Platform
    Heroku is much easier to get setup in and doesn't require strong DevOps knowledge. It's also a lot harder to mess up in.
    Incentivized
    Chose Heroku Platform
    To this day no other PaaS matches Heroku in ease of use and maturity. If you want to stay 100% focused on your unique product/service rather than wasting time on boilerplate hosting issues, I can highly recommend Heroku. I personally use it for all of my own websites …
    Incentivized
    Chose Heroku Platform
    Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us …
    Incentivized
    Chose Heroku Platform
    Heroku has the easy facility to deploy and host applications while others have to configure a lot. The price of the services is high for others. But within Heroku pricing and easy to maintain under the same roof.
    Incentivized
    Chose Heroku Platform
    Some APIs are specifically developed to be deployed to certain platforms and usually decision which platform to use is not developer's. Another question is deployment cost and pricing model; in specific cases after price comparison Heroku is often selected among other cloud …
    Incentivized
    Chose Heroku Platform
    Better UI and tooling
    Incentivized
    Chose Heroku Platform
    Heroku is a really great platform to get up and running QUICKLY and efficiently. What Heroku is really great at that other services are lacking is ease of use, documentation. It is really great for beginning developers and awesome to get up and running to take care of lots of …
    Incentivized
    Chose Heroku Platform
    Heroku is a much better choice for small prototyping and small to medium size sites. It is easier to use than most other services/platforms.
    Incentivized
    Chose Heroku Platform
    Slicker UX. More tightly integrated with Salesforce. Process oriented DX.
    Incentivized
    Chose Heroku Platform
    I feel Heroku is lightyears ahead of all other PaaS offerings. To me the competition is between PaaS and self-hosted cloud, not between Heroku and other PaaS providers.
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    Features
    Heroku Platform
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of Heroku Platform
    Feature
    Heroku Platform
    7.2
    44 Ratings
    7% below category average
    Ease of building user interfaces6.027 Ratings
    Scalability7.044 Ratings
    Platform management overhead7.043 Ratings
    Workflow engine capability6.030 Ratings
    Platform access control7.043 Ratings
    Services-enabled integration6.042 Ratings
    Development environment creation9.039 Ratings
    Development environment replication9.038 Ratings
    Issue monitoring and notification8.042 Ratings
    Issue recovery7.039 Ratings
    Upgrades and platform fixes7.044 Ratings
    Best Alternatives
    Heroku Platform
    Small Businesses
    IBM Cloud Foundry
    Score8.5 out of 10
    Medium-sized Companies
    IBM Cloud Private
    Score9.6 out of 10
    Enterprises
    AWS Elastic Beanstalk
    Score8.6 out of 10
    All AlternativesView all alternatives
    User Ratings
    Heroku Platform
    Likelihood to Recommend
    7.0
    (47 ratings)
    Likelihood to Renew
    9.5
    (6 ratings)
    Usability
    9.2
    (17 ratings)
    Availability
    8.0
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    Support Rating
    8.7
    (19 ratings)
    Online Training
    6.0
    (1 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    User Testimonials
    Heroku Platform
    Likelihood to Recommend
    Salesforce
    Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
    • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
    • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
    Incentivized
    Read full review
    Cons
    Salesforce
    • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
    • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
    • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
    Incentivized
    Read full review
    Usability
    Salesforce
    Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for? The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
    Read full review
    Reliability and Availability
    Salesforce
    Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
    Read full review
    Performance
    Salesforce
    The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
    Read full review
    Support Rating
    Salesforce
    I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.
    Incentivized
    Read full review
    Implementation Rating
    Salesforce
    Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
    It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
    Incentivized
    Read full review
    Alternatives Considered
    Salesforce
    Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • It has been critical in seamlessly operating our platform with runs all of our programs.
    • It has been impressive with its ability to scale quickly which results in the growth of our work.
    • It allows for tracking of different features which allows for quick problem solving which saves us time.
    Read full review
    ScreenShots