TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Heybase

    Score10 out of 10
    N/AHeybase is a Digital Sales Room Software that provides collaborative shared spaces where sellers can create personalized buyer experiences and communicate with potential buyers at a single digital location. Sellers can Embed personalized sales collateral with Drag & Drop Editor, collaborate with buyers, and Analyze buyer engagement with Heybase. Heybase streamlines the sales process by providing one unified destination that hosts all of the information and high-value content…N/A

    Pure Chat by Ruby

    Score8.6 out of 10
    N/APure Chat is a live chat tool with a free version for limited usage or paid versions with unlimited chat, developed by the company of the same name in Scottsdale, Arizona, and acquired late in 2020 by Ruby. Pure Chat is now a Ruby brand.

    $10

    per month

    Pricing
    HeybasePure Chat by Ruby
    Editions & Modules
    No answers on this topic
    Additional Users - Pro
    $10
    per month
    Additional Users - Growth
    $15
    per month
    Growth
    $49
    per month
    Pro
    $99
    per month
    Offerings
    Pricing Offerings
    HeybasePure Chat by Ruby
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    HeybasePure Chat by Ruby
    Small Businesses
    No answers on this topic
    Olark
    Score10 out of 10
    Medium-sized Companies
    Paperflite
    Score8 out of 10
    Zoho SalesIQ
    Score9.7 out of 10
    Enterprises
    Scratchpad
    Score9.7 out of 10
    Genesys DX (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HeybasePure Chat by Ruby
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.6
    (2 ratings)
    User Testimonials
    HeybasePure Chat by Ruby
    Likelihood to Recommend
    Heybase
    Remote selling made easy! In a world of outreach and online sales, whether B2B or B2C, Heybase is the tool we knew we needed.
    Read full review
    Ruby Receptionists, Inc
    Chat is nothing new but the ease of use and functionality is key, that being said Pure Chat nails it across the board. We use the chat across our website and ad pages. Don't see a situation where this effective tool would be less appropriate, consumers want instant information and instant connection, chat provides both without being tied up on the phone
    Incentivized
    Read full review
    Pros
    Heybase
    No answers on this topic
    Ruby Receptionists, Inc
    • Online chat
    • Multiple websites, multiple users
    • Supervisor feature
    Incentivized
    Read full review
    Cons
    Heybase
    No answers on this topic
    Ruby Receptionists, Inc
    • Transcripts that could generate in a PDF or Word doc rather than .txt file, option would be nice
    • Chat is straight forward so not much room for improvement, we're happy with the service, functionality, and ease of use.
    Incentivized
    Read full review
    Alternatives Considered
    Heybase
    No answers on this topic
    Ruby Receptionists, Inc
    Didn't see much pros and cons comparing Pure Chat and Olark. They all do the job. However, Pure Chat is free to use on basic functions.
    Incentivized
    Read full review
    Return on Investment
    Heybase
    No answers on this topic
    Ruby Receptionists, Inc
    • Instant connection with our clients and prospects
    • Expanded our ability to increase client contact efficiency
    • Allows us to stay up to date with the ever changing demand of consumers
    Incentivized
    Read full review
    ScreenShots

    Heybase Screenshots

    Screenshot of Heybase - Digital Sales Room