What users are saying about
5 Ratings
5 Ratings
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Score 8.8 out of 101

Likelihood to Recommend

Pure Chat

Chat is nothing new but the ease of use and functionality is key, that being said Pure Chat nails it across the board. We use the chat across our website and ad pages. Don't see a situation where this effective tool would be less appropriate, consumers want instant information and instant connection, chat provides both without being tied up on the phone
Matthew Gehrman profile photo

Pros

Pure Chat

  • Online chat
  • Multiple websites, multiple users
  • Supervisor feature
Toby Mei profile photo

Cons

Pure Chat

  • Transcripts that could generate in a PDF or Word doc rather than .txt file, option would be nice
  • Chat is straight forward so not much room for improvement, we're happy with the service, functionality, and ease of use.
Matthew Gehrman profile photo

Alternatives Considered

Pure Chat

Didn't see much pros and cons comparing Pure Chat and Olark. They all do the job. However, Pure Chat is free to use on basic functions.
Toby Mei profile photo

Return on Investment

Pure Chat

  • Instant connection with our clients and prospects
  • Expanded our ability to increase client contact efficiency
  • Allows us to stay up to date with the ever changing demand of consumers
Matthew Gehrman profile photo

Pricing Details

Pure Chat

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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