Likelihood to Recommend
Chat is nothing new but the ease of use and functionality is key, that being said Pure Chat nails it across the board. We use the chat across our website and ad pages. Don't see a situation where this effective tool would be less appropriate, consumers want instant information and instant connection, chat provides both without being tied up on the phone
- Transcripts that could generate in a PDF or Word doc rather than .txt file, option would be nice
- Chat is straight forward so not much room for improvement, we're happy with the service, functionality, and ease of use.
Return on Investment
- Instant connection with our clients and prospects
- Expanded our ability to increase client contact efficiency
- Allows us to stay up to date with the ever changing demand of consumers
Premium Consulting/Integration Services—
Entry-level set up fee?