Pure Chat by Ruby

Pure Chat by Ruby

Pure Chat by Ruby

7 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Pure Chat by Ruby	Score 8.6 out of 10	N/A	Pure Chat is a live chat tool with a free version for limited usage or paid versions with unlimited chat, developed by the company of the same name in Scottsdale, Arizona, and acquired late in 2020 by Ruby. Pure Chat is now a Ruby brand.	$10 per month

Pricing

Pure Chat by Ruby

Editions & Modules

Additional Users - Pro: $10
per month
Additional Users - Growth: $15
per month
Growth: $49
per month
Pro: $99
per month

Offerings

Pricing Offerings
Pure Chat by Ruby
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Pure Chat by Ruby
Considered Both Products	Pure Chat by Ruby Matthew Gehrman Agency Principal Chose Pure Chat by Ruby Most chat products are pretty similar in terms of functionality, it comes down to price and function. I've reviewed Olark and LiveChat when we were searching the marketplace for comparison purposes and both services were very comparable in functionality and pricing however it … Incentivized Helpful? Toby Mei Senior Marketing Analyst Chose Pure Chat by Ruby Didn't see much pros and cons comparing Pure Chat and Olark. They all do the job. However, Pure Chat is free to use on basic functions. Incentivized Helpful?
Top Pros	Pro Mobile app Pro Quick connection Pro Good customization
Top Cons	Minus Set up Minus Nice feature Minus Chat widget

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	Pure Chat by Ruby
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User Ratings
	Pure Chat by Ruby
Likelihood to Recommend	8.6 (2 ratings)

User Testimonials
	Pure Chat by Ruby
Likelihood to Recommend	Ruby Receptionists, Inc Chat is nothing new but the ease of use and functionality is key, that being said Pure Chat nails it across the board. We use the chat across our website and ad pages. Don't see a situation where this effective tool would be less appropriate, consumers want instant information and instant connection, chat provides both without being tied up on the phone Incentivized Matthew Gehrman Agency Principal Read full review
Pros	Ruby Receptionists, Inc Online chat Multiple websites, multiple users Supervisor feature Incentivized Toby Mei Senior Marketing Analyst Read full review
Cons	Ruby Receptionists, Inc Transcripts that could generate in a PDF or Word doc rather than .txt file, option would be nice Chat is straight forward so not much room for improvement, we're happy with the service, functionality, and ease of use. Incentivized Matthew Gehrman Agency Principal Read full review
Alternatives Considered	Ruby Receptionists, Inc Didn't see much pros and cons comparing Pure Chat and Olark. They all do the job. However, Pure Chat is free to use on basic functions. Incentivized Toby Mei Senior Marketing Analyst Read full review
Return on Investment	Ruby Receptionists, Inc Instant connection with our clients and prospects Expanded our ability to increase client contact efficiency Allows us to stay up to date with the ever changing demand of consumers Incentivized Matthew Gehrman Agency Principal Read full review
ScreenShots