Filter Ratings and Reviews
Filter 5 vetted Pure Chat reviews and ratings
Reviews (1-2 of 2)
December 12, 2018
Simple, Affordable, and Incredibly Easy To Use
Pure Chat is used across our website and lead pages allowing us to connect instantly with interested prospects. Within a week of implementing this function to our website we saw an increase in lead flow from our mobile pages. This day and age many consumers prefer to chat or text rather than talk on the phone which is fine by us.
- Instant notifications
- Mobile app
- Customizing the chat box
- Instant access to the transcripts once the chat has ended
- Ability to send a copy to the consumer allows us a second chance to connect
- Personal chat pages
- Transcripts that could generate in a PDF or Word doc rather than .txt file, option would be nice
- Chat is straight forward so not much room for improvement, we're happy with the service, functionality, and ease of use.
November 24, 2018
Good (and Free) online chat software
Pure Chat is a simple online chat solution we use on our websites. It provides all the fundamental features and comes free if you don't use their reporting and analytics function. It can be deployed to different users and different websites which meet our requirements. It is used by our sales and support teams to help customers online.
- Online chat
- Multiple websites, multiple users
- Supervisor feature
- It's not easy to control which page to show chat, which pages not to show. You have to remove the code if you don't want the chat to show on that page. there is no global setting.
- Customization is limited. You can control how it shows up, what the color is.
Pure Chat Scorecard Summary
About Pure Chat
Pure Chat is a live chat tool with a free version for limited usage or paid versions with unlimited chat, from the company of the same name in Scottsdale, Arizona.
Categories: Live Chat
Pure Chat Technical Details
| Operating Systems: | Unspecified |
|---|---|
| Mobile Application: | No |