TrustRadius
Pure Chat is a live chat tool with a free version for limited usage or paid versions with unlimited chat, from the company of the same name in Scottsdale, Arizona.https://dudodiprj2sv7.cloudfront.net/product-logos/e3/9W/TOS63KD9STTN.pngGood (and Free) online chat softwarePure Chat is a simple online chat solution we use on our websites. It provides all the fundamental features and comes free if you don't use their reporting and analytics function. It can be deployed to different users and different websites which meet our requirements. It is used by our sales and support teams to help customers online.,Online chat Multiple websites, multiple users Supervisor feature,It's not easy to control which page to show chat, which pages not to show. You have to remove the code if you don't want the chat to show on that page. there is no global setting. Customization is limited. You can control how it shows up, what the color is.,7,Online chat helps customer with a quick way to get information, increase satisfaction. Online chat helps us to convert visitors to customers better.,Olark
  3. Pure Chat Reviews
Unspecified
Pure Chat
4 Ratings
Score 7.9 out of 101
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>TRScore

Pure Chat Reviews

Pure Chat
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101
Show Filters 
Hide Filters 
Filter 4 vetted Pure Chat reviews and ratings
Clear all filters
Overall Rating
Reviewer's Company Size
Last Updated
By Topic
Industry
Department
Experience
Job Type
Role
Show All Filters
More Filters 
Less Filters 
Reviews (1-1 of 1)
  Vendors can't alter or remove reviews. Here's why.
Toby Mei profile photo
November 24, 2018

Pure Chat Review: "Good (and Free) online chat software"

Toby Mei
Score 7 out of 10
Vetted Review
Verified User
Review Source
Pure Chat is a simple online chat solution we use on our websites. It provides all the fundamental features and comes free if you don't use their reporting and analytics function. It can be deployed to different users and different websites which meet our requirements. It is used by our sales and support teams to help customers online.
  • Online chat
  • Multiple websites, multiple users
  • Supervisor feature
  • It's not easy to control which page to show chat, which pages not to show. You have to remove the code if you don't want the chat to show on that page. there is no global setting.
  • Customization is limited. You can control how it shows up, what the color is.
Pure Chat gives you basic functions to chat with customers online. They are also working on chatbots but we haven't them tried yet. Their analytics and reporting are ok - our sales manager isn't impressed.
Read Toby Mei's full review

Pure Chat Scorecard Summary

Likelihood to Recommend (4)
7.9

About Pure Chat

Pure Chat is a live chat tool with a free version for limited usage or paid versions with unlimited chat, from the company of the same name in Scottsdale, Arizona.
Categories:  Live Chat

Pure Chat Technical Details

Operating Systems: Unspecified
Mobile Application:No