What users are saying about
5 Ratings
11 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Likelihood to Recommend

HiConversion

I really think any ecommerce website would benefit from HiConversion. All websites can use optimization, but I am not sure how you'd establish the ROI on a site that is not trying to drive conversions / sales. I think as marketers we often believe we know what our customers want or what we think will work for them, but HiConversion allows us to really get to the bottom of what helps and what hurts us in a quantifiable way. We have done campaigns on our product page, our shopping cart and our homepage and each one has resulted in a significant lift in conversions.
Evelina Grines | TrustRadius Reviewer

SessionCam

SessionCam is well suited if a client is using Google Analytics and Google Optimize but wants to understand more qualitatively how users interact on their platforms. Also for an automated way to check user sessions that struggle or abandon.
Amin Shawki | TrustRadius Reviewer

Feature Rating Comparison

Testing and Experimentation

HiConversion
9.5
SessionCam
a/b experiment testing
HiConversion
10.0
SessionCam
Multivariate testing
HiConversion
10.0
SessionCam
Multi-page/funnel testing
HiConversion
10.0
SessionCam
Cross-browser testing
HiConversion
10.0
SessionCam
Test significance
HiConversion
10.0
SessionCam
Advanced code editor
HiConversion
7.0
SessionCam
Preview mode
HiConversion
9.0
SessionCam
Client-side tests
HiConversion
10.0
SessionCam

Audience Segmentation & Targeting

HiConversion
9.5
SessionCam
Traffic allocation control
HiConversion
10.0
SessionCam
Website personalization
HiConversion
9.0
SessionCam

Results and Analysis

HiConversion
9.2
SessionCam
Heatmap tool
HiConversion
9.0
SessionCam
Click analytics
HiConversion
10.0
SessionCam
Conversion tracking
HiConversion
7.0
SessionCam
Results segmentation
HiConversion
10.0
SessionCam
CSV export
HiConversion
10.0
SessionCam
Experiments results dashboard
HiConversion
9.0
SessionCam

Pros

HiConversion

  • Allow us to do A/B and multivariate testing of various treatments on our website. We can see how individual changes perform and how they perform in conjunction with other tests on the site.
  • Provide data to see where in the sales funnel there is room for improvement and how tiny incremental changes at each stage can have a dramatic affect on our total sales.
  • Using their years of experience and knowledge of industry best practices, they help come up with both UX and UI suggestions for us to test for our specific site, audience and use cases.
Evelina Grines | TrustRadius Reviewer

SessionCam

  • They provide a customer struggle score, which predicts the severity of the experience in the recording or page based on recordings. It's not exact but helps to narrow down the mass of data.
  • Recording tool is easy to use, fast-forward, skip ahead/backward, etc.
  • Consulting hours are helpful for a third-party audit.
Anonymous | TrustRadius Reviewer

Cons

HiConversion

  • We have had some issues with delays in the loading of treatments on our site which has made certain tests hard to accomplish or trust. This likely has a lot to do with our website speed, but has proved to be a challenge for us regardless.
  • Our team would have benefited from more hands on / in person training in the beginning, to allow us to better leverage all their tools. They have offered training but I believe we are still only scratching the surface.
Evelina Grines | TrustRadius Reviewer

SessionCam

  • It would be great if the tool had ways to quantify more specific observations
  • The struggle is a new tool that will take some time to improve as it is a logarithm and it is learning itself
  • The reporting facility is not very easy to understand and it might be able to provide more than what is visible
  • The sessions do not record third party tools like live chat, surveys, etc
Debora Ramos | TrustRadius Reviewer

Support Rating

HiConversion

No score
No answers yet
No answers on this topic

SessionCam

SessionCam 8.7
Based on 3 answers
Very good support and super helpful implementation specialists.
Amin Shawki | TrustRadius Reviewer

Alternatives Considered

HiConversion

We have not used or fully evaluated any competitors. Our free trial with HiConversion was enough to convince us to move forward with them. They platform will easily pay for itself
Evelina Grines | TrustRadius Reviewer

SessionCam

SessionCam at the time of our evaluation seemed to offer a much more comprehensive set of functionality than the others to help narrow down the bugs and potential issues. It also offers consulting hours, which helps a small team like ours tremendously to find the actual issues and provide us with objective feedback, and keep us up-to-date with best practices. Unless you have a dedicated CRO person on your team in a larger company whose sole responsibility is to identify issues, it is difficult to fully utilize these tools without consulting hours because there is simply so much data.
Anonymous | TrustRadius Reviewer

Return on Investment

HiConversion

  • We have seen a +9.85% lift in conversion rate in the 4 months we have been using them. We expect this number will continue to increase.
  • Testing we have done with HiConversion is allowing us to implement proven designs and experiences in to our upcoming new website launch.
Evelina Grines | TrustRadius Reviewer

SessionCam

  • From this tool we can generate a hypothesis for A/B testing giving us the ability to gain more conversions without the risk of losing them
  • It's a great tool to give evidence to facts
  • Understanding the issues helps us with understanding the urgency of fixing them
Debora Ramos | TrustRadius Reviewer

Screenshots

HiConversion

Pricing Details

HiConversion

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

HiConversion Editions & Modules

Edition
Community EditionSponsored Trial1
EnterpriseCustom Quote2
  1. Per website
  2. Based on revenue and traffic volume
Additional Pricing Details

SessionCam

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

SessionCam Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

HiConversion
10.0
SessionCam
8.0

Support Rating

HiConversion
SessionCam
8.7

Add comparison