Hitachi Command Suite vs. SolarWinds Storage Resource Monitor (SRM)

Even as a non-IT employee, this software helps me to see how I am using the organization's digital resources. At a larger scale, where Hitachi Command Suite excels, this software allows an organization to monitor and analyze their resources and how employees and customers are utilizing them. I find this is best used when dealing with sensitive information (such as medical records), or with consumer-facing content.

Incentivized

SolarWinds Storage Resource Monitor (SRM) is pretty good at forecasting capacity consumption, which was a must for us. If you have LUNs that have high latency in a normal environment (user shares, for instance), you'll need to customize the alerts to tune out the noise. As with all SW modules and most other products, there is a time lag between what is in the console and what's happening now. Data in the console and alerts are typically 5 to 15 minutes old.

Incentivized

• measure
• analyze
• visual representation
• up to date numbers. real-time metrics

Incentivized

• Unmasks storage performance metrics and gives a common dashboard for monitoring.
• A simple, intuitive interface for adding supported storage frames.
• Lineage -- "The guest OS is connected to the virtual host and the virtual host is connected to the ... wait, what LUN is that?!?" #SOLVED.

Incentivized

• non-tech savvy workers will have difficulty with readouts
• detail heavy by default
• could allow more personalization for individual users/departments/groups

Incentivized

• Issues getting SMI working correctly to monitor Compellents through SRM.
• The ability to break down alerts to a more granular level.

Incentivized

It has helped me prove that we need more storage as well as faster storage to management

Incentivized

Easy to set up and start. Out of the box alerts which you can tweak to your needs. Easy to use interfaces as well

Incentivized

Do not have to contact support for issues often and when i do it is fast to get response and resolve my issues

Incentivized

Easy to use set up wizard went off without a hitch.

Incentivized

Better reputation to start with, Hitachi appears to have (and thus hopefully will continue to have) great customer service for its products. Moreover, Hitachi Command Suite offered the most comprehensive, in terms of variables and aspects measured, functioning compared to its peers. Other software services were just as clunky, without the extra features, and without the customer service reputation, Hitachi has. So far I/we have been pleased with this selection.

Incentivized

We have a full suite of SolarWinds products and did not evaluate other options for a full package. For selective monitoring we log into the devices, but this has made that much easier as we have a dashboard rather than logging into devices one at a time.

Incentivized

• increased awareness of company resources
• awareness of how consumers and employees are using company data
• 30% increase in worker productivity

Incentivized

• Real-time monitoring and alerting to surpass those of native vSphere and in some occasions, better than manufacturer written software.
• Historical monitoring of environment with charts and graphs to assist with ever changing environment loads.

Incentivized