Hitachi Command Suite vs. SolarWinds Storage Resource Monitor (SRM)

The new evolution of Command Suite into Hitachi Vantara Ops Center has greatly simplified working with the Hitachi Vantara Storage systems compared to previous management tooling. Use of the whole suite including Performance Analyzer makes managing the entire Hitachi storage ecosystem a full featured and more approachable task. I enjoy the completeness of the solution as well as the integration that they have begun to employ.

Incentivized

SolarWinds Storage Resource Monitor (SRM) is pretty good at forecasting capacity consumption, which was a must for us. If you have LUNs that have high latency in a normal environment (user shares, for instance), you'll need to customize the alerts to tune out the noise. As with all SW modules and most other products, there is a time lag between what is in the console and what's happening now. Data in the console and alerts are typically 5 to 15 minutes old.

Incentivized

• measure
• analyze
• visual representation
• up to date numbers. real-time metrics

Incentivized

• Unmasks storage performance metrics and gives a common dashboard for monitoring.
• A simple, intuitive interface for adding supported storage frames.
• Lineage -- "The guest OS is connected to the virtual host and the virtual host is connected to the ... wait, what LUN is that?!?" #SOLVED.

Incentivized

• Pool management (still best done through SVP)
• Support for tags/attributes for storage resources would be a wonderful addition
• Reporting is minimal and difficult to use.
• Capacity planning (historical baselining + projection of organic growth) is a missing feature

Incentivized

• Issues getting SMI working correctly to monitor Compellents through SRM.
• The ability to break down alerts to a more granular level.

Incentivized

It has helped me prove that we need more storage as well as faster storage to management

Incentivized

The interfaces are well designed and not overly populated with extraneous detail. Disparate but related feature sets are supported via separate interfaces that share a UX look and feel so that it doesn't feel like completely different panes of glass. Copy data management activity is still a bit clunky as it is accomplished via a re-purposed backup tool that was written to handle replicas, images and snapshots) but over all it is useable and has an interesting interface where elements are dragged onto the workflows.

Incentivized

Easy to set up and start. Out of the box alerts which you can tweak to your needs. Easy to use interfaces as well

Incentivized

Do not have to contact support for issues often and when i do it is fast to get response and resolve my issues

Incentivized

Easy to use set up wizard went off without a hitch.

Incentivized

Better reputation to start with, Hitachi appears to have (and thus hopefully will continue to have) great customer service for its products. Moreover, Hitachi Command Suite offered the most comprehensive, in terms of variables and aspects measured, functioning compared to its peers. Other software services were just as clunky, without the extra features, and without the customer service reputation, Hitachi has. So far I/we have been pleased with this selection.

Incentivized

We have a full suite of SolarWinds products and did not evaluate other options for a full package. For selective monitoring we log into the devices, but this has made that much easier as we have a dashboard rather than logging into devices one at a time.

Incentivized

• increased awareness of company resources
• awareness of how consumers and employees are using company data
• 30% increase in worker productivity

Incentivized

• Real-time monitoring and alerting to surpass those of native vSphere and in some occasions, better than manufacturer written software.
• Historical monitoring of environment with charts and graphs to assist with ever changing environment loads.

Incentivized