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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HOA Central

    Score10 out of 10
    N/AHOA Central is a cloud-based operating system designed for homeowners associations and the management firms that serve them. The platform brings accounting, communication, compliance, maintenance, and resident engagement together in one secure workspace that works on any browser and mobile device. Key capabilities Online assessments, fines, and amenity fees with same-day deposits that auto-sync to QuickBooks Resident portal and…

    $0

    per month Per Unit

    ServiceMax

    Score7.9 out of 10
    N/AServiceMax’s mission is to help customers with asset-centric field service management software. ServiceMax’s mobile apps and cloud-based software provide an overview of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth and run more profitable, outcome-centric businesses.

    $100

    per month

    Pricing
    HOA CentralServiceMax
    Editions & Modules
    No answers on this topic
    Subscription
    $100.00
    per month
    Offerings
    Pricing Offerings
    HOA CentralServiceMax
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Best Alternatives
    HOA CentralServiceMax
    Small Businesses
    No answers on this topic
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HOA CentralServiceMax
    Likelihood to Recommend
    10.0
    (1 ratings)
    1.0
    (4 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    HOA CentralServiceMax
    Likelihood to Recommend
    Condo Control Central
    If you’re drowning in spreadsheets for dues, this is worth every penny.
    Read full review
    ServiceMax
    Small deployments, where you have some specific need for ServiceMax and absolutely need offline capabilities, and are willing to deal with the problems. Otherwise, you may be better off looking at the built-in Work Orders and field service module that Salesforce is now providing. Their app is direct competition for ServiceMax and integrates much better with cases and knowledge articles.
    Incentivized
    Read full review
    Pros
    Condo Control Central
    • Clear, downloadable payment reports.
    Read full review
    ServiceMax
    • As it's built on Salesforce, the reporting tools are fairly robust
    • The service flow managers can be setup to easily lead technicians to entering data in the right place
    Incentivized
    Read full review
    Cons
    Condo Control Central
    • Mobile app could be more responsive.
    Read full review
    ServiceMax
    • Dispatch console seems slow and the data is more of a pull than a push into the database.
    • It seems to be a Ferrari and takes a lot of labor hours to configure.
    • Still does not integrate with Apple's products very well.
    Incentivized
    Read full review
    Usability
    Condo Control Central
    Because the platform is generally intuitive and easy to navigate, even for users who aren’t very tech-savvy. The main features are well-organized, and most tasks can be completed without much hassle. I especially appreciate the clean interface and helpful support resources. However, there are a few areas where the user experience could be improved, such as adding more customization options and streamlining some of the workflows
    Read full review
    ServiceMax
    No answers on this topic
    Support Rating
    Condo Control Central
    No answers on this topic
    ServiceMax
    Engaged account management. Support is based worldwide but handoffs have not been too painful.
    Incentivized
    Read full review
    Alternatives Considered
    Condo Control Central
    Read full review
    ServiceMax
    ServiceMax has an offline capability, and also integrates with our Salesforce side of business. At the time, Salesforce did not have a field service application so we could not consider it, but if we could now, we would probably go with that instead. ServiceMax is also expensive. But at the time, ServiceMax was the only offering out there that integrated with Salesforce, had mobile offline capability, and could operate at the scale we needed.
    Incentivized
    Read full review
    Return on Investment
    Condo Control Central
    • The adoption of HOA Central has allowed us to scale our operations without increasing overhead. The ease of use has led to higher engagement from both staff and residents, directly supporting our business growth objectives.
    Read full review
    ServiceMax
    • ROI for ServiceMax is mostly dependent on how in depth the organization wants the software. Our ROI is expected within the second year of operation due to the complexity of integration and the initial training requirements for in-house programmers.
    • Inventory control ROI is expected within year three or four due to the number of technicians and creating the foundation of information to import into ServiceMax. Expectations are the front end programming will be complete and our programmers will be better acquainted with the modules and architecture to make the inventory integration smoother than the initial integration.
    • Our organization has been working with ServiceMax for ten months and beginning to incorporate the financials to the work orders. This process has not been as seamless as once projected and the root causes are under investigation. It appears the original fields available to track time between employees were not in depth nor segregated sufficiently for granularity.
    Incentivized
    Read full review
    ScreenShots

    HOA Central Screenshots

    Screenshot of Resident PortalScreenshot of Admin DashboardScreenshot of Mobile AppScreenshot of Architectura Change RequestScreenshot of AnnouncementsScreenshot of Electronic Voting

    ServiceMax Screenshots

    Screenshot of Asset 360 for Salesforce Field ServiceScreenshot of Entitlements, Contracts & WarrantiesScreenshot of Scheduling & OptimizationsScreenshot of Powerful Asset DataScreenshot of Mobile Suite: Zinc, Engage, Service Board, GoScreenshot of Partner, RMA, Depot Repair