ServiceMax

ServiceMax Competitors and Alternatives

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Score 7.9 out of 100

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Most Commonly Compared to ServiceMax

Best ServiceMax Alternatives for Small Businesses

CoConstruct is an all-in-one Custom Builder & Remodeler Software. It allows users to enter data once and have that information flow through the estimate, specs, selections, bids, proposals, change orders, and budgets, including to and from QuickBooks. In addition, CoConstruct includes scheduling and 3-way communication between builder, client, and trade partners. Everything is captured via email and texting. Login isn't required for communication. Construction Management features allow users…

Higher Rated Features

  • Construction Project & Field Management
  • Estimating
  • Photo documentation

Best ServiceMax Alternatives for Medium-sized Companies

Oracle Service Cloud is the help desk and customer experience management platform from Oracle. The technology was developed and supported by RightNow Technologies as RightNow CX for cloud-based call center automation, until that company's acquisition by Oracle in 2011 for about $1.5 billion.

Higher Rated Features

  • Self Help Community
  • Incident and problem management
  • Multi-Channel Help

Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement…

Higher Rated Features

  • Incident and problem management
  • Self Help Community
  • Multi-Channel Help

Best ServiceMax Alternatives for Enterprises

Oracle Service Cloud is the help desk and customer experience management platform from Oracle. The technology was developed and supported by RightNow Technologies as RightNow CX for cloud-based call center automation, until that company's acquisition by Oracle in 2011 for about $1.5 billion.

Higher Rated Features

  • Self Help Community
  • Incident and problem management
  • Multi-Channel Help

Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement…

Higher Rated Features

  • Incident and problem management
  • Self Help Community
  • Multi-Channel Help