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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Homebase

    Score7.5 out of 10
    N/AHomebase in San Francisco offers restaurants, hotels, hospitals, and retailers their employee scheduling and time tracking tools with scheduling optimization and team messaging for coordinating shifts; service includes a free time tracking app.

    $14

    per month

    Pulseway

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…

    $0.80

    per month per installation

    Pricing
    HomebasePulseway
    Editions & Modules
    Essentials
    $14
    per month
    Plus
    $35
    per month
    All-in-one
    $70
    per month
    Basic
    Free
    Enterprise
    $0.80
    per month per installation
    Offerings
    Pricing Offerings
    HomebasePulseway
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—No hidden fees or contracts. Term-based discounts.
    More Pricing Information
    Community Pulse
    HomebasePulseway
    Considered Both Products
    Homebase
    No answer on this topic
    Kaseya
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    HomebasePulseway
    Small Businesses
    When I Work
    Score6.5 out of 10
    Panda Systems Management
    Score7.2 out of 10
    Medium-sized Companies
    When I Work
    Score6.5 out of 10
    N-able N-sight RMM
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HomebasePulseway
    Likelihood to Recommend
    8.0
    (3 ratings)
    6.4
    (13 ratings)
    Usability
    8.0
    (1 ratings)
    7.8
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    9.6
    (2 ratings)
    User Testimonials
    HomebasePulseway
    Likelihood to Recommend
    Homebase
    Homebase is a very cost-effective program that does a good job tracking employee hours as well as what employees are working on. It is extremely easy to use and has a lot of self-service features, which give employees information at their fingertips. Homebase integrates well with our payroll provider.
    Incentivized
    Read full review
    Kaseya
    If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take. Sadly as we became more familiar with options out there we found this area lacking and what was actually holding us back.
    Incentivized
    Read full review
    Pros
    Homebase
    • It is very easy to use!
    • It remembers the days employees ask for off when making future schedules.
    • Is amazing at keeping track of employees schedules! Especially in a restaurant/bar setting!
    • The reminders an hour before to remember to go to work are helpful!
    Incentivized
    Read full review
    Kaseya
    • It monitors computers and notifies us of any issues with any computer.
    • It allows remote control of computers, such as requesting a computer to reboot itself.
    • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
    Incentivized
    Read full review
    Cons
    Homebase
    • The messaging features in Homebase are not consistent across the platform. In the app you can mass message everyone, however using the website you cannot, at least not at the price point that we are using.
    • The roles for employees and how to navigate them can be confusing especially when trying to schedule one employee in two different departments.
    • The separation of departments is a bit rigid and makes it difficult for universal employees to be scheduled easily.
    Incentivized
    Read full review
    Kaseya
    • It would be nice if they increased their scope of supported third-party apps.
    • It would be great if they would create an ios app for their ticket system.
    • If they could possibly build in a location service for tracking devices, that would be helpful.
    • If they had two-factor authentication, it would be nice.
    Incentivized
    Read full review
    Usability
    Homebase
    Homebase is very easy to use. Not a lot of training or direction is needed to get it going. Easy feature to track employee hours. Able to use centrally located tablets for employees to clock in and out. A very cost-effective system that also saves time when processing payroll. Employees love its features.
    Incentivized
    Read full review
    Kaseya
    The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.
    Incentivized
    Read full review
    Support Rating
    Homebase
    No answers on this topic
    Kaseya
    I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!
    Incentivized
    Read full review
    Alternatives Considered
    Homebase
    Homebase is simpler to use. Easier to navigate and is much cheaper than other alternatives! We had trouble when I worked as they were harder to reach our ROI. Deputy was too expensive and it was the reason we decided on Homebase! Employees also find it easy to use on their end!
    Incentivized
    Read full review
    Kaseya
    Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
    Incentivized
    Read full review
    Return on Investment
    Homebase
    • Homebase has made the day to day management of employees easier, freeing up time for management to work on other things that help secure customer satisfaction.
    • It has also made payroll easier since it's implementation and allowed for fewer mistakes than the previous manual method, leading to less monetary mistakes and happier employees.
    • Homebase has made monitoring hours and overtime, as well as completion of internship and volunteer hours, much easier to monitor, leading to less confusion and more satisfied volunteers, interns, and payroll managers
    Incentivized
    Read full review
    Kaseya
    • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
    • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
    • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
    Incentivized
    Read full review
    ScreenShots

    Pulseway Screenshots

    Screenshot of Cross-device functionalityScreenshot of Auto-Remediate IT IssuesScreenshot of Visibility Across the Entire NetworkScreenshot of Remote Control to Any SystemScreenshot of Systems and Application patchingScreenshot of Detailed Custom Report