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HotWax Commerce vs. IBM Sterling Order Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HotWax Commerce

    N/AN/AHotWax Commerce is a cloud-based Omnichannel Order Management solution that supports retailers by facilitating omnichannel solutions such as same-day Buy Online Pick Up In Store (BOPIS), Buy Online Return In Store (BORIS), Ship From Stores, and Pre-Order management to increase conversion rates and profitability. The HotWax Commerce founding team boasts deep experience in delivering…N/A

    IBM Sterling Order Management

    Score8 out of 10
    N/AIBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A
    Pricing
    HotWax CommerceIBM Sterling Order Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HotWax CommerceIBM Sterling Order Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    HotWax CommerceIBM Sterling Order Management
    Small Businesses
    Webgility
    Score9.6 out of 10
    Webgility
    Score9.6 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HotWax CommerceIBM Sterling Order Management
    Likelihood to Recommend
    -
    (0 ratings)
    7.0
    (5 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.4
    (3 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    HotWax CommerceIBM Sterling Order Management
    Likelihood to Recommend
    HotWax Commerce
    No answers on this topic
    IBM
    It's perfect for medium to large retailers
    Incentivized
    Read full review
    Pros
    HotWax Commerce
    No answers on this topic
    IBM
    • Centralizing data.
    • Instantaneously updated data.
    • Ad hoc reporting.
    Read full review
    Cons
    HotWax Commerce
    No answers on this topic
    IBM
    • RCP Based deployment
    • Wider variety of sourcing configuration
    • Product Documentation
    • COM Features need to better so that Customer case handling is facilitated
    Read full review
    Likelihood to Renew
    HotWax Commerce
    No answers on this topic
    IBM
    The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
    Read full review
    Alternatives Considered
    HotWax Commerce
    No answers on this topic
    IBM
    Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
    Incentivized
    Read full review
    Return on Investment
    HotWax Commerce
    No answers on this topic
    IBM
    • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
    Incentivized
    Read full review
    ScreenShots

    HotWax Commerce Screenshots

    Screenshot of Pre Order Management app- Best suited for Shopify pre-ordersScreenshot of Shopify Pre Order tablet UI- Inventory allocation between stores and pre-ordersScreenshot of BOPIS Fulfillment app UI- Accurate store inventory visibility, Swift order fulfillment, Order notificationsScreenshot of Backorder management app- Shows Backorder button with estimated delivery datesScreenshot of BOPIS app Push Notifications- Notify store staff when a pick-up order is placed so they can start picking and packing orders asap.