Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HouseCall Pro
Score 9.2 out of 10
N/A
HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.
$65
per month 1 user
OnShift
Score 7.1 out of 10
N/A
OnShift delivers cloud-based human capital management software and proactive services to solve everyday workforce challenges in healthcare. Offered through a suite of products for hiring, scheduling and employee engagement, the vendor aims to drive quality care by empowering providers to staff consistently and efficiently.N/A
Pricing
HouseCall ProOnShift
Editions & Modules
Website Builder
$25
per month/add on
Additional Users
$30
per user/per month
Sales Proposal Tool
$40
per month/add on
Recurring Servicing Plans
$40
per month/add on
Start
$65
per month
Grow
$149
per month
Manage
$229
per month
XL
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
HouseCall ProOnShift
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
HouseCall ProOnShift
Small Businesses
Method:CRM
Method:CRM
Score 9.5 out of 10

No answers on this topic

Medium-sized Companies
Jotform
Jotform
Score 8.9 out of 10

No answers on this topic

Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 8.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
HouseCall ProOnShift
Likelihood to Recommend
7.0
(2 ratings)
8.9
(5 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
HouseCall ProOnShift
Likelihood to Recommend
HouseCall Pro
[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs
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OnShift
OnShift is power full one to provide and calculate and analyze the data of the head account of the organization easily and fast and payroll and also absenteeism and adherence and attendance for the agents and anyone else in the organization and major the average performance of the agents as they doing and talking and ending time in chat as the AHT easily and communication method also.
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Pros
HouseCall Pro
  • Online Booking
  • Instant credit card funding
  • Customer Text Notifications
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OnShift
  • Scheduling - ease of creating, managing, modifying schedules.
  • PBJ (Payroll-Based Journal) - easy to enter numbers, download CVS file and upload to CMS.
  • Communicate to employees regarding open shifts, share open shifts with staff.
  • Send mass texts to employees as needed.
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Cons
HouseCall Pro
  • Job costing
  • QBO integration
  • Reporting
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OnShift
  • Problems with app permission
  • Could be more robust
Read full review
Support Rating
HouseCall Pro
No answers on this topic
OnShift
OnShift account managers consistently respond to emails in less than one business day and are able to address issues very quickly when they occur. Very responsive. This is critical considering integration with the payroll system (ADP).
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Alternatives Considered
HouseCall Pro
Much easier to use.
Read full review
OnShift
Overall the UI on OnShift its a great advantage as it will make everything more easier, since basic information to specific details on orders or events. While its only visual the design has a sooting effect as is not annoying while not being so simple, it can help to make feel the users that they are using modern tools for the job.
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Return on Investment
HouseCall Pro
  • Negative is time lost fixing books.
  • Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
  • [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.
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OnShift
  • Major the performance of the agents.
  • Easily communicating with employees regarding open shifts
  • Calculating the payroll of every one of the organization
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ScreenShots