Overall Satisfaction with OnShift
OnShift is our basic scheduling tool for our agents and other team leaders and quality and all departments. Schedulers and managers use OnShift to communicate via text with employees, to communicate open shifts, and to manage callouts. We also use OnShift for Payroll-Based days working, whereby staffing hours are reported, regulation, more than help full on that.
- Scheduling and creating, managing, modifying schedules.
- Payroll and easy to enter numbers, download CVS and calculating the agents salary.
- Send mass texts to employees as needed.
- Easily filling shifts.
- Downloading schedules to an Excel file or spreadsheet that is easy for employees to read.
- Let the agents get know better as sending a samples.
- Communication with employees more easier.
- Analytics ties in both payroll and scheduling.
- Easily filling shifts.
- Major the performance of the agents.
- Easily communicating with employees regarding open shifts
- Calculating the payroll of every one of the organization
Do you think OnShift delivers good value for the price?
Yes
Are you happy with OnShift's feature set?
Yes
Did OnShift live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of OnShift go as expected?
I wasn't involved with the implementation phase
Would you buy OnShift again?
Yes