Our organization APS and payroll improvement..
March 26, 2022

Our organization APS and payroll improvement..

mohamed el maghraby | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • OnShift Schedule
  • 2

Overall Satisfaction with OnShift

OnShift is our basic scheduling tool for our agents and other team leaders and quality and all departments. Schedulers and managers use OnShift to communicate via text with employees, to communicate open shifts, and to manage callouts. We also use OnShift for Payroll-Based days working, whereby staffing hours are reported, regulation, more than help full on that.


  • Scheduling and creating, managing, modifying schedules.
  • Payroll and easy to enter numbers, download CVS and calculating the agents salary.
  • Send mass texts to employees as needed.


  • Easily filling shifts.
  • Downloading schedules to an Excel file or spreadsheet that is easy for employees to read.
  • Let the agents get know better as sending a samples.
  • Communication with employees more easier.
  • Analytics ties in both payroll and scheduling.
  • Easily filling shifts.
  • Major the performance of the agents.
  • Easily communicating with employees regarding open shifts
  • Calculating the payroll of every one of the organization

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Did OnShift live up to sales and marketing promises?

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Did implementation of OnShift go as expected?

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Would you buy OnShift again?


OnShift is power full one to provide and calculate and analyze the data of the head account of the organization easily and fast and payroll and also absenteeism and adherence and attendance for the agents and anyone else in the organization and major the average performance of the agents as they doing and talking and ending time in chat as the AHT easily and communication method also.


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