HouseCall Pro vs. Sabre Red Workspace

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HouseCall Pro
Score 9.2 out of 10
N/A
HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.
$65
per month 1 user
Sabre Red Workspace
Score 9.3 out of 10
N/A
Sabre Red Workspace, from Sabre Travel Network, is travel agent workspace management solution.N/A
Pricing
HouseCall ProSabre Red Workspace
Editions & Modules
Website Builder
$25
per month/add on
Additional Users
$30
per user/per month
Sales Proposal Tool
$40
per month/add on
Recurring Servicing Plans
$40
per month/add on
Start
$65
per month
Grow
$149
per month
Manage
$229
per month
XL
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
HouseCall ProSabre Red Workspace
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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User Ratings
HouseCall ProSabre Red Workspace
Likelihood to Recommend
7.0
(2 ratings)
9.5
(5 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
HouseCall ProSabre Red Workspace
Likelihood to Recommend
HouseCall Pro
[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs
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Sabre
If you want to keep all of your choices in the same location, this is an excellent choice to make.Sabre is an excellent choice for serious travel agents who are prepared to devote a substantial amount of time to learning and becoming proficient with a booking platform. It provides agents with excellent functions such as the ability to find flight availability and pricing in real time, the capacity to hold flights for up to 72 hours, and the capability to book with a secure and well-known system. The primary issue is that it is geared toward the needs of agents; as a result, it is EXTREMELY challenging for a new user to pick up and become proficient with Sabre.
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Pros
HouseCall Pro
  • Online Booking
  • Instant credit card funding
  • Customer Text Notifications
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Sabre
  • Sabre Red Workspace is constantly evolving to keep up with technology trends. For example, it is now available for agents to download on their iPads so that they can work from anywhere.
  • Sabre Red Workspace offers a suite called Red Apps which has many categories of useful apps that can customize your experience (some at no extra charge) and help simplify workflows.
  • Sabre Red Workspace provides a comprehensive library of every format or command that an agent could ever need to do his or her job.
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Cons
HouseCall Pro
  • Job costing
  • QBO integration
  • Reporting
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Sabre
  • Sabre does not have a well-working support system. Most calls require you to pay Sabre just for assistance within the system.
  • Sabre has a very large learning curve. It is very specific to itself - it is unlike other software and requires memorizing a lot of keystrokes.
  • Sabre is all in code and text-speak, so it is often difficult to understand.
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Support Rating
HouseCall Pro
No answers on this topic
Sabre
In my 14 years of using Sabre Red Workspace, their software support desk has always offered top-notch customer service and professionalism. Their representatives are extremely knowledgeable, and there has never been a time where they weren't able to quickly and accurately resolve our issues or answer our questions when we called, and we have never been charged for their assistance.
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Alternatives Considered
HouseCall Pro
Much easier to use.
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Sabre
Error Free Functionality, More Availability and Much better in speed
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Return on Investment
HouseCall Pro
  • Negative is time lost fixing books.
  • Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
  • [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.
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Sabre
  • Overall for the business, it allows us to profit on international flights, where outside of Sabre we would not earn anything. We can earn percentages on certain international flights for booking or add commissions to base prices not posted elsewhere.
  • Sabre creates a barrier to entry for new agents and keeps agents from committing to the business.
  • Sabre gives base prices for agents that are significantly less than those found to a normal user, searching for a flight. This allows for sometimes very high added commissions (upwards of $500 per ticket) while also providing a lower cost to the customer, keeping them working with you in the future.
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