HouseCall Pro vs. Service Fusion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HouseCall Pro
Score 9.2 out of 10
N/A
HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.
$65
per month 1 user
Service Fusion
Score 8.2 out of 10
N/A
Service Fusion headquartered in Irving offers their field service management software solution, combining customer management, dispatch and scheduling, estimating, as well as invoicing and payment management.
$99
per month
Pricing
HouseCall ProService Fusion
Editions & Modules
Website Builder
$25
per month/add on
Additional Users
$30
per user/per month
Sales Proposal Tool
$40
per month/add on
Recurring Servicing Plans
$40
per month/add on
Start
$65
per month
Grow
$149
per month
Manage
$229
per month
XL
Contact sales team
Starter
$99.00
per month
Plus
$199.00
per month
Pro
$349.00
per month
Offerings
Pricing Offerings
HouseCall ProService Fusion
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
HouseCall ProService Fusion
Small Businesses
Method:CRM
Method:CRM
Score 9.5 out of 10
Method:CRM
Method:CRM
Score 9.5 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.8 out of 10
Jotform
Jotform
Score 8.8 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HouseCall ProService Fusion
Likelihood to Recommend
7.0
(2 ratings)
9.0
(1 ratings)
User Testimonials
HouseCall ProService Fusion
Likelihood to Recommend
HouseCall Pro
[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs
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Service Fusion
Service Fusion is a fantastic application for any business conducting fieldwork. Any instance in which you need to schedule and route agents for services (ie onsite repair services, contractors, construction, project management firms). Additionally, it could be applied to field sales representatives. As Service Fusion does have a CRM function, a structured sales organization could apply the features to track and follow up on lead generation and/or sales visits!
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Pros
HouseCall Pro
  • Online Booking
  • Instant credit card funding
  • Customer Text Notifications
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Service Fusion
  • GPS Integration for routing agents/technicians to job sites.
  • Reporting, especially post-ticket completion.
  • Customer Management - containing all pertinent files and information for a given customer.
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Cons
HouseCall Pro
  • Job costing
  • QBO integration
  • Reporting
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Service Fusion
  • Integrations with 3rd Party Applications - especially CRM.
  • Access permissions are complicated and somewhat unnecessary.
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Alternatives Considered
HouseCall Pro
Much easier to use.
Read full review
Service Fusion
No answers on this topic
Return on Investment
HouseCall Pro
  • Negative is time lost fixing books.
  • Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
  • [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.
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Service Fusion
  • Postive ROI.
  • Streamlined scheduling process for field service calls.
  • Reporting has generated a traceable trail for long-term customers, to help better serve their needs.
Read full review
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