HouseCall Pro vs. Shiftboard

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HouseCall Pro
Score 9.2 out of 10
N/A
HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.
$65
per month 1 user
Shiftboard
Score 6.7 out of 10
Mid-Size Companies (51-1,000 employees)
Shiftboard offers a full-service employee scheduling software solution targeted for industries as diverse as hospitality and security to event planning and business services. This solution enables companies to manage employee schedules across job sites, geographies, and different employee types. The vendor says their user-friendly iPhone and Android apps help employees easily access their schedules anywhere. Additionally, the vendor says the are responsible for…
$45
up to 35 employees
Pricing
HouseCall ProShiftboard
Editions & Modules
Website Builder
$25
per month/add on
Additional Users
$30
per user/per month
Sales Proposal Tool
$40
per month/add on
Recurring Servicing Plans
$40
per month/add on
Start
$65
per month
Grow
$149
per month
Manage
$229
per month
XL
Contact sales team
Lite
$45 per month
up to 35 employees
Standard
$120 per month
up to 70 employees
Plus
$276 per month
up to 125 employees
Offerings
Pricing Offerings
HouseCall ProShiftboard
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Best Alternatives
HouseCall ProShiftboard
Small Businesses
Method:CRM
Method:CRM
Score 9.5 out of 10
7shifts
7shifts
Score 9.3 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.9 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 8.5 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
UKG Pro
UKG Pro
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HouseCall ProShiftboard
Likelihood to Recommend
7.0
(2 ratings)
6.3
(4 ratings)
Support Rating
-
(0 ratings)
2.1
(2 ratings)
User Testimonials
HouseCall ProShiftboard
Likelihood to Recommend
HouseCall Pro
[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs
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Shiftboard
It's a great intro into a workforce management tool, but our use of it is basically as a calendar without it being linked to our actual calendars. It's just another tab that we have to keep open throughout our workday. It's great that we're able to see everyone who is working at what time and what channel of support, but I believe that there are visual aids that can be added to it to make everything much easier to read and more user-friendly.
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Pros
HouseCall Pro
  • Online Booking
  • Instant credit card funding
  • Customer Text Notifications
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Shiftboard
  • Mobile accessibility
  • Cloud-based software
  • Compliant with all necessary information security standards
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Cons
HouseCall Pro
  • Job costing
  • QBO integration
  • Reporting
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Shiftboard
  • The ability to print a month view of the schedule would be a great benefit.
  • The signup list is a great feature, but there are too many steps to make it easy to use.
  • The bulk add and delete process works well, but tends to be confusing for users.
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Support Rating
HouseCall Pro
No answers on this topic
Shiftboard
I never sought out Shiftboard support.
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Alternatives Considered
HouseCall Pro
Much easier to use.
Read full review
Shiftboard
We have not used another product like Shiftboard at our company.
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Return on Investment
HouseCall Pro
  • Negative is time lost fixing books.
  • Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
  • [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.
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Shiftboard
  • Effective allocation to proper shows/projects for our network
  • Effectively catches any discrepancies between scheduled hours and actual hours for employees
  • Requires significant manpower to maintain scheduling accuracy
Read full review
ScreenShots

Shiftboard Screenshots

Screenshot of Custom Reports & AnalyticsScreenshot of Detailed Employee ProfilesScreenshot of User-Friendly Time Off RequestsScreenshot of Mobile TradeboardScreenshot of Check Employee Availability on Android & iOS