HouseCall Pro vs. Engageware

HouseCall Pro

8 Reviews and Ratings

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Engageware

16 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
HouseCall Pro	Score 9.2 out of 10	N/A	HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.	$65 per month 1 user
Engageware	Score 9.0 out of 10	N/A	Engageware (formerly TimeTrade) helps leading brands optimize engagement through all phases of the customer relationship. Engageware’s Intelligent Appointment Scheduling platform harnesses artificial intelligence to improve meeting scheduling strategies through real-time customer insights and actions, in order to produce better meetings, and higher growth. The vendor states that with Engageware, customers can outpace their peers by nearly 3X. They further boast tens of thousands of businesses –…	N/A

Pricing

HouseCall Pro

Engageware

Editions & Modules

Website Builder: $25
per month/add on
Additional Users: $30
per user/per month
Sales Proposal Tool: $40
per month/add on
Recurring Servicing Plans: $40
per month/add on
Start: $65
per month
Grow: $149
per month
Manage: $229
per month
XL: Contact sales team

No answers on this topic

Offerings

Pricing Offerings
HouseCall Pro	Engageware
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	HouseCall Pro	Engageware
Top Pros	Pro Credit card Pro User friendly Pro Customer communication	Pro Meeting time Pro Easy access Pro Integration with outlook
Top Cons	Minus Custom forms Minus Job costing Minus Custom fields	Minus Multiple programs Minus Clunky ui Minus Makes it difficult

Best Alternatives
	HouseCall Pro	Engageware
Small Businesses	Method:CRM Score 9.6 out of 10	vCita Score 9.7 out of 10
Medium-sized Companies	Jotform Score 8.8 out of 10	Chili Piper Score 8.8 out of 10
Enterprises	ServiceNow Customer Service Management Score 8.0 out of 10	Zoom Workplace Score 8.2 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	HouseCall Pro	Engageware
Likelihood to Recommend	7.0 (2 ratings)	6.0 (5 ratings)
Support Rating	- (0 ratings)	8.0 (2 ratings)

User Testimonials
	HouseCall Pro	Engageware
Likelihood to Recommend	HouseCall Pro [HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs Incentivized SH Sarah Hooley Office Manager Read full review	Engageware It's well suited if you're on a budget, don't want to pay a recurring fee, and need a way to automate appointments. However, when I get around to it, I think I'm going to look for a more reliable tool. It's really less appropriate when appointment setting is "mission-critical" -- that is, your business is entirely dependent on a reliable appointment setting system -- for example, if you're a hairstylist, dentist, etc. I believe there are many other tools out there specific to these purposes. Incentivized Robbin Block Creative Marketing Strategist, Instructor, Moderator, Author Read full review
Pros	HouseCall Pro Online Booking Instant credit card funding Customer Text Notifications Incentivized Ben Borenstein Electrical Contractor Read full review	Engageware Customized schedules for each employee. High degree of customization possible. Set-up doesn't require coding skill (even HTML). Incentivized Verified User Anonymous Read full review
Cons	HouseCall Pro Job costing QBO integration Reporting Incentivized SH Sarah Hooley Office Manager Read full review	Engageware I find the interface to be a tad clunky and not that intuitive. I don't love the look and feel. My goal was to use TimeTrade exclusively for prospecting calls, which I gave a specific name. (e.g. Fall back in love with your business coaching session). I scheduled these open appointments for specific time slots when I'm available. I was surprised to discover that people could schedule different types of appointments at any open time in my calendar, not just the time slots I prefer. Incentivized Michelle Braun CEO Read full review
Support Rating	HouseCall Pro No answers on this topic	Engageware Their support team often gets back to us promptly and is very helpful. Incentivized Jared Wacht Principal Salesforce Administrator Read full review
Alternatives Considered	HouseCall Pro Much easier to use. Incentivized Ben Borenstein Electrical Contractor Read full review	Engageware TimeTrade has been my favorite way (that I've discovered so far) to organize meeting attendees from different organizations and coordinate a time that works for everyone. Incentivized Jarod Bonino Senior Product Manager Read full review
Return on Investment	HouseCall Pro Negative is time lost fixing books. Negative is having to use multiple programs to fulfill needs so it takes 2x as long. [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field. Incentivized SH Sarah Hooley Office Manager Read full review	Engageware Saves me time by automating appointments. Low-cost, so little to no impact on budget. Incentivized Robbin Block Creative Marketing Strategist, Instructor, Moderator, Author Read full review
ScreenShots		Engageware Screenshots