Hewlett-Packard offers the HP OfficeJet Enterprise printers, with an emphasis on affordability and efficiency.
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Vasion Print
Score 9.4 out of 10
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Vasion Print (formerly PrinterLogic) helps IT professionals reduce legacy infrastructure and costs by eliminating the need for print servers. Vasion Print delivers a highly available Serverless Printing Infrastructure built on our centrally managed direct IP printing platform.
This is a very easy product to use and was quite straightforward to install and configure. We currently use the printer driver repository function the most heavily as end users in our academic departments access it pretty much every day. It was very easy to load on our endpoints and simplifies the process of getting the proper enterprise printers set up on departmental computers. Their customer support has been very helpful on the few occasions that we have needed to contact them. We currently are in conversation with Vasion about expanding the use of PrinterLogic/Vasion Print and have discussed various ways that it could be integrated with other printing support functions. They have been very interested in our use cases and ideas for building out the features in the product. We are very happy with the product and with the Vasion support and sales teams. The only thing I dislike about PrinterLogic/Vasion Print is that the repository can get a bit large and disorganized at times.
When using in a VM environment, sometimes it won't allow a driver recently changed to be re-added, making us change the printer name in Vaison Print each time
Sometimes Vaision print won't recognize when a laptop has changed locations (i.e. the IP address changed) and won't push the new printers
Even though it supposed to push the same settings ever time, somehow certain computers still get different configurations, leading defaults to have to be selected
it may be a configuration issue but Work from home workers are able to print to clinics from home even though they are not supposed to
When Vaision print has an outage the whole organization is calling about printer issues
Hands down one of our best investments for our IT staff. This has saved so much time and frustration and it well worth the cost. If the budget starts to gets tight, this is one of the last things we would cut out. We also purchased this through our copy machine vendor so it's nice that the charge is integrated with our copy machines lease
The limitation for the map/location of devices. Wished there were more features to customize this both the list and the map was more interactive for users. I think users would appreciate that more. Everything else from an IT Tech perspective, gets the job done. No real complaints for this management tool for printers/copiers
A colleague has reported a performance issue with loading printer profiles on Edge. It sometimes takes a very long time to come up, and sometimes not at all, but he switches over to Chrome, and the interface comes up very quickly. This might be a fringe case, since I am able to launch the same profile on Edge browser without any problems.
Whenever I've contacted Vasion Print support the responses are always rapid and thorough. The support staff is knowledgeable and always happy to answer any questions I have. Most of the time we needed support was at the beginning of our implementation. Our account rep as well as technical support were skilled and responsive.
I have not used any other products like Vasion Print. We looked into Papercut before Vasion Print was recommended but didn't like what we saw when we compared the two products. Ultimately we went with Vasion Print because of its user friendly environment and scalability. It was a better fit for our organization. I feel that we made the right choice.
